Swapped to Octopus Energy in September Brilliant!!!! Swapped to Octopus Energy in September, and it's probably one of the easiest switches and best decision I've ever done. The customer service is exceptional and the pricing is very competitive. The added bonus of the £50.00 credit was a great little sweetener and gets paid within days of the first Direct Debit payment going out, this can be refunded back into your bank if you request it, and again the communication has been brilliant. The app is really easy to use, submitting meter reads is simple enough, and the fact they understand you may build a bit of a debit through the winter months as it evens out during the summer months meaning no unexpected Direct Debit increases (which I had with Southern Electric!) Honestly can't fault them, and if you use the link below you'll also get £50.00 credit added to your account when you sign up, share.octopus. energy/loyal-fern-378