Always good when you finally talk to them on the 'phone, shame that their automated systems and engineers are less reliable.
I have previously emailed their Hello@... email address four times. Not once have I received a response, however when I follow up with a phone call days later, they acknowledge receipt of the email but give no explanation why it wasn't acted on. One of these occasions was to transfer the account of a deceased relative!
5 years ago
Octopus energy has a
2.0
average rating
from
1,020
reviews
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