We switched to Octopus over a year ago. We have been pleased with the service and have had no problems. Our electric bill have been cheaper and we gained £50 when we switched. We have regular emails and have to add metre readings when they are due. It is all quite clear and straightforward. I like also they they use 100% renewable electricity. If you join using my link you and I will both receive £50 after you sign up and the switch goes through. I have decided that if anyone joins through my link here I am going to donate my £50 to charity. There are many charities I donate to in memory of my late son. share.octopus.energy/airy-loris-537