This company is a complete rip--off. Their website pretends that the charge for unlocking an iPhone is £19.99. Once you have parted with your money you get an email asking for an additional £34.50 ie almost £55 in total. The email even has a section on it telling you not to complain about the additional fee - which seems to indicate that they are completely aware that their website is misleading. Instead of being blackmailed into parting with more money I have had my iphone unlocked via an eBay seller for £4.95 in total - which took less than 48 hours and was a total success - and have reported them to my credit company as I have heard they try to debit funds from credit cards on a rolling basis. I urge you to do the same.