Anonymous
Please DO NOT buy from the company! I returned an item well over a month ago now, even received an email from Oh Polly confirming they’d received my item and that I would receive my refund. And I am still waiting! Every email you send you’re sent back the same automated response that they’re apparently having “technical difficulties” with their refund process. I was told to wait 24 hours which then changed to 48 hours after I sent a second email an then in my case a whole MONTH of waiting and still NOTHING! You’re given no update in the meantime, whilst they still have your money and the item you returned. An don’t be fooled by them telling you their are “technical difficulties” I don’t believe this to be true. and from reading through previous reviews many of whom experiencing the same frustration as myself. Who sent items back months prior to me even ordering so it’s not a new issue for Oh Polly. An you’d think a brand a big as Oh Polly would want to rectify such an issue with immediate affect. Apparently that’s not the case. There’s also nothing on their site stating that if you wish to return there will be a month or probably even longer wait to receive a refund as they’re experiencing these difficulties. They lie to their customers and steal your money.
8 months ago
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Oh Polly has a 3.7 average rating from 895 reviews

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