Shipping & Delivery
|
|
---|---|
Delivery Methods
|
Courier, Postal Service
|
Average Delivery Time
|
Within 5 Days
|
On-time Delivery
|
Greater than
60%
|
Accurate And Undamaged Orders
|
Greater than
85%
|
Customer Service
|
|
Communication Channels
|
Email, Live Chat, Telephone
|
Queries Resolved In
|
2 - 3 Hours
|
Customer Service
|
|
Avg Email Response Time
|
-1 hours
|
Returns & Refunds
|
|
Refunds Process
|
Difficult
|
Returns Process
|
Could Be Better
|
Email:
hello@ohpolly.com
Location:
Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD