Oh Polly Reviews

3.6 Rating 907 Reviews
66 %
of reviewers recommend Oh Polly
3.6
Based on 907 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
3.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Oh Polly Reviews
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Anonymous
Anonymous  // 01/01/2019
Gave me a full refund!! Alexandra and Annie and Emily were so helpful
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Posted 3 years ago
Emily.m responded to my question really quickly.
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Posted 3 years ago
Emily.M replied to my message so quickly it would be lovely if what I suggested could be a thing as I would love the full set, thank you, xx
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Posted 3 years ago
Leigh was super helpful! Highly recommend :)
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Posted 3 years ago
Amazing customer service yasmin was so polite and helpful
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Posted 3 years ago
I had an issue with my order and Gina helped me out. Her replies were so quick and she was lovely!
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Posted 3 years ago
Great customer service from Annie
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Posted 3 years ago
Annie ad lizzy helped me with a faulty product and provided excellent customer service
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Posted 3 years ago
Sarah was such a good help, quick replies and already sent a replacement 💖
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Posted 3 years ago
Lizzie was extremely helpful dealing with my social media queries x
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Posted 3 years ago
Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me
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Posted 3 years ago
Leigh was really helpful and managed to change the size on my order, it then also came the next day
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Posted 3 years ago
Very kind and helpful
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Posted 3 years ago
Amazing help so much
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Posted 3 years ago
They have been really nice. Thanks Lauren and George :)
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Posted 3 years ago
Lauren was fab, polite, responded fast and had it sorted in no time
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Posted 3 years ago
Fast service and quick responses from Lauren🤍
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Posted 3 years ago
Thank you Lauren! Oh Polly's customer support is on point!
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Posted 3 years ago
Lauren replied rapidly and clearly
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Posted 3 years ago
Lauren replied to my message so fast and helped me with everything!! Thank you💞
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Posted 3 years ago
Oh Polly is rated 3.6 based on 907 reviews