Oh Polly Reviews

3.7 Rating 900 Reviews
67 %
of reviewers recommend Oh Polly
3.7
Based on 900 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Oh Polly Reviews
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Anonymous
Anonymous  // 01/01/2019
Sarah was such a good help, quick replies and already sent a replacement 💖
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Posted 2 years ago
Lizzie was extremely helpful dealing with my social media queries x
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Posted 2 years ago
Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me
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Posted 2 years ago
Leigh was really helpful and managed to change the size on my order, it then also came the next day
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Posted 2 years ago
Very kind and helpful
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Posted 2 years ago
Amazing help so much
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Posted 2 years ago
They have been really nice. Thanks Lauren and George :)
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Posted 2 years ago
Lauren was fab, polite, responded fast and had it sorted in no time
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Posted 2 years ago
Fast service and quick responses from Lauren🤍
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Posted 2 years ago
Thank you Lauren! Oh Polly's customer support is on point!
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Posted 2 years ago
Lauren replied rapidly and clearly
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Posted 2 years ago
Lauren replied to my message so fast and helped me with everything!! Thank you💞
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Posted 2 years ago
Lauren was amazing! Helped me so much and was very easy and helpful
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Posted 2 years ago
Always love Oh Polly clothing and this was the first time I needed to use OhPolly help. They were so quick to answer my query about an upcoming dress 😁
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Posted 2 years ago
Lauren was very helpful today when I needed a little bit of help on the whereabouts of my parcel!:)
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Posted 2 years ago
Lauren replied so fast and sorted out my duplicate order, amazing customer service!
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Posted 2 years ago
Always had such a good experience with ohpolly and their dresses especially are amazing. Lauren and Leigh was so helpful when i had trouble with one of my orders on Black Friday and quickly helped me resolve the issue! In general the customer service is amazing, the prices are very fair for the amazing quality and delivery is always fast. Amazing company all round really it’s amazing what their looks can do for your self confidence💖💖
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Posted 2 years ago
They replied straight away and helped me with everything I needed thank you💕
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Posted 2 years ago
Lauren helped me out quickly with my question!!
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Posted 2 years ago
Great customer service Sarah was very helpful and replied quickly to help with my question !!
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Posted 2 years ago
Oh Polly is rated 3.7 based on 900 reviews