Oh Polly Reviews

Name: Oh Polly
Address: Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD, Bromborough
Rating: 3.65

3.7 Rating 900 Reviews

67 %

of reviewers recommend Oh Polly

Company Reviews

Questions

Metrics

3.7

Based on 900 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah was such a good help, quick replies and already sent a replacement 💖”

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Posted 2 years ago

“Lizzie was extremely helpful dealing with my social media queries x”

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Posted 2 years ago

“Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me”

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Posted 2 years ago

“Leigh was really helpful and managed to change the size on my order, it then also came the next day”

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Posted 2 years ago

“Very kind and helpful”

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Posted 2 years ago

“Amazing help so much”

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Posted 2 years ago

“They have been really nice. Thanks Lauren and George :)”

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Posted 2 years ago

“Lauren was fab, polite, responded fast and had it sorted in no time”

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Posted 2 years ago

“Fast service and quick responses from Lauren🤍”

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Posted 2 years ago

“Thank you Lauren! Oh Polly's customer support is on point!”

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Posted 2 years ago

“Lauren replied rapidly and clearly”

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Posted 2 years ago

“Lauren replied to my message so fast and helped me with everything!! Thank you💞”

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Posted 2 years ago

“Lauren was amazing! Helped me so much and was very easy and helpful”

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Posted 2 years ago

“Always love Oh Polly clothing and this was the first time I needed to use OhPolly help. They were so quick to answer my query about an upcoming dress 😁”

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Posted 2 years ago

“Lauren was very helpful today when I needed a little bit of help on the whereabouts of my parcel!:)”

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Posted 2 years ago

“Lauren replied so fast and sorted out my duplicate order, amazing customer service!”

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Posted 2 years ago

“Always had such a good experience with ohpolly and their dresses especially are amazing. Lauren and Leigh was so helpful when i had trouble with one of my orders on Black Friday and quickly helped me resolve the issue! In general the customer service is amazing, the prices are very fair for the amazing quality and delivery is always fast. Amazing company all round really it’s amazing what their looks can do for your self confidence💖💖”

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Posted 2 years ago

“They replied straight away and helped me with everything I needed thank you💕”

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Posted 2 years ago

“Lauren helped me out quickly with my question!!”

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Posted 2 years ago

“Great customer service Sarah was very helpful and replied quickly to help with my question !!”

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Posted 2 years ago

Oh Polly is rated 3.7 based on 900 reviews