Oh Polly Reviews

3.6 Rating 907 Reviews
66 %
of reviewers recommend Oh Polly
3.6
Based on 907 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
3.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Oh Polly Reviews
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Anonymous
Anonymous  // 01/01/2019
Lauren was amazing! Helped me so much and was very easy and helpful
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Posted 3 years ago
Always love Oh Polly clothing and this was the first time I needed to use OhPolly help. They were so quick to answer my query about an upcoming dress ๐Ÿ˜
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Posted 3 years ago
Lauren was very helpful today when I needed a little bit of help on the whereabouts of my parcel!:)
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Posted 3 years ago
Lauren replied so fast and sorted out my duplicate order, amazing customer service!
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Posted 3 years ago
Always had such a good experience with ohpolly and their dresses especially are amazing. Lauren and Leigh was so helpful when i had trouble with one of my orders on Black Friday and quickly helped me resolve the issue! In general the customer service is amazing, the prices are very fair for the amazing quality and delivery is always fast. Amazing company all round really itโ€™s amazing what their looks can do for your self confidence๐Ÿ’–๐Ÿ’–
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Posted 3 years ago
They replied straight away and helped me with everything I needed thank you๐Ÿ’•
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Posted 3 years ago
Lauren helped me out quickly with my question!!
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Posted 3 years ago
Great customer service Sarah was very helpful and replied quickly to help with my question !!
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Posted 3 years ago
Bethanie helped with my order/product inquires!!
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Posted 3 years ago
Bethanie helped with my order!
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Posted 3 years ago
The service was perfect, i get a answer after a short time and it was wonderful.
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Posted 3 years ago
Shania was very helpful today thank you ๐Ÿ˜Š
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Posted 3 years ago
Shania was very helpful today thank you โ˜บ๏ธ
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Posted 3 years ago
Great customer service from Shania- dealt with my problem really fast, super helpful!!
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Posted 3 years ago
Amazing customer service! Shania helped me with my problem so quickly, thank a lot!!!๐ŸŒบโค๏ธ๐Ÿ’ž
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Posted 3 years ago
The service was amazing, I had james and Leigh and they were super helpful.
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Posted 3 years ago
Costumer service is 10/10, they are always eager to help. I spoke with Aimee, she was incredible!! X
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Posted 3 years ago
Bethanie was so nice and helpful, her replies were really fast and she managed to help me solve my problem! Thanks๐Ÿ’˜๐Ÿ’˜
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Posted 3 years ago
A helpful response from Lou, thank you ๐Ÿ’ž
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Posted 3 years ago
Amazing customer service no issues at all, thanks to Leigh ๐Ÿ’–๐Ÿฆ„
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Posted 3 years ago
Oh Polly is rated 3.6 based on 907 reviews