Oh Polly Reviews

3.66 Rating 746 Reviews
67 %
of reviewers recommend Oh Polly
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.54 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

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Anonymous
Anonymous  // 01/01/2019
Megan was amazing and helped me so much and saved so much stress πŸ’•πŸ’—
Posted 4 days ago
Megan and Lizzy where a great help. Thank you girls x
Posted 5 days ago
Very helpful thank you so much Megan you were lovely x
Posted 1 week ago
Very helpful than you Jess
Posted 1 week ago
The customer service was amazing. Megan was such a big help with my issue.
Posted 1 week ago
The customer service was brilliant, I had some issues when I placed my order and I messaged oh polly and Tyra was very helpful in sorting everything out for me.
Posted 1 week ago
Jess was very helpful when I had a concern about my order. Excellent customer service!
Posted 1 week ago
The oh Polly team was very helpful when I was concerned about an order. I was receiving help from Jess via Instagram. She was very kind and helpful. Very thankful for her help!
Posted 1 week ago
Amazing customer service especially Lizzie she is amazing ❀️❀️😘
Posted 1 week ago
Amazing customer service especially Lizzie she is amazing
Posted 1 week ago
Amazing customer service especially Lizzie she is amazing 😍😘
Posted 1 week ago
Great customer service! Lizzie Was Grate ☺️☺️ Thank you very much xx
Posted 1 week ago
Great
Customer service helped me alot lizzy was amazing 😘😘❀️❀️
Posted 1 week ago
~ Gina was fast to respond and was very helpful xxx
Posted 1 week ago
Alexandra, Jenny and Jess all helped me with my return and refund due to a faulty, there were really helpful
Posted 1 week ago
Lizzy is helpful
Posted 1 week ago
Lizzie and Annie were really helpful in resolving my issue! Thank you!
Posted 2 weeks ago
Gina was very helpful when dealing with my query. Thank you
Posted 2 weeks ago
Lizzy and Annie were really helpful in resolving my problem! Thank you!
Posted 2 weeks ago
Returns and refunds.

I would like to say a bit thank you to Jess, Sarah & Megan. Whenever I have a query regarding one of my orders I get an quick and very helpful response. I am always left knowing everything I need to know and they couldn’t be kinder. Thank you πŸ’œ
Posted 2 weeks ago
Oh Polly is rated 3.66 based on 746 reviews