Oh Polly Reviews

Name: Oh Polly
Address: Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD, Bromborough
Rating: 3.62

3.6 Rating 913 Reviews

66 %

of reviewers recommend Oh Polly

Company Reviews

Questions

Metrics

3.6

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Oh Polly 1 star review on 30th January 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emily.M replied to my message so quickly it would be lovely if what I suggested could be a thing as I would love the full set, thank you, xx”

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Posted 4 years ago

“Leigh was super helpful! Highly recommend :)”

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Posted 4 years ago

“Amazing customer service yasmin was so polite and helpful”

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Posted 4 years ago

“I had an issue with my order and Gina helped me out. Her replies were so quick and she was lovely!”

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Posted 4 years ago

“Great customer service from Annie”

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Posted 4 years ago

“Annie ad lizzy helped me with a faulty product and provided excellent customer service”

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Posted 4 years ago

“Sarah was such a good help, quick replies and already sent a replacement 💖”

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Posted 4 years ago

“Lizzie was extremely helpful dealing with my social media queries x”

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Posted 4 years ago

“Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me”

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Posted 4 years ago

“Leigh was really helpful and managed to change the size on my order, it then also came the next day”

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Posted 4 years ago

“Very kind and helpful”

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Posted 4 years ago

“Amazing help so much”

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Posted 4 years ago

“Lauren was fab, polite, responded fast and had it sorted in no time”

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Posted 4 years ago

“Fast service and quick responses from Lauren🤍”

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Posted 4 years ago

“Thank you Lauren! Oh Polly's customer support is on point!”

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Posted 4 years ago

“Lauren replied to my message so fast and helped me with everything!! Thank you💞”

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Posted 4 years ago

“Lauren was amazing! Helped me so much and was very easy and helpful”

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Posted 4 years ago

“Always love Oh Polly clothing and this was the first time I needed to use OhPolly help. They were so quick to answer my query about an upcoming dress 😁”

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Posted 4 years ago

“Lauren was very helpful today when I needed a little bit of help on the whereabouts of my parcel!:)”

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Posted 4 years ago

“Lauren replied so fast and sorted out my duplicate order, amazing customer service!”

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Posted 4 years ago

Oh Polly is rated 3.6 based on 913 reviews