Firstly.. I honestly wish I looked at the reviews before I made my purchase! I ordered a Jumpsuit and a Dress just after Black Friday and Cyber Monday. I received an email to see they were being processed..GREAT! I Then received a text to say my orders would be delivered by ... Which they weren't so I emailed just to say where's my order and that I had a text to say dpd would deliver today and they hadn't. I then got a arsy email to say this is our busiest time of the year. BLAH BLAH BLAH. At this point I wasn't happy!! I then received my order which didn't fit. I literally wished it did as getting a REFUND IS NOT IDEAL! I sent back my orders like it asked you do on there wensite. little to know you have topay for the return yourself. so I paid recorded delivery on the 6th dec 17. they received my parcel on the 7th dec 17 and it was signed for my a HENDOS!! YET I STILL HAVENT RECEIVED MY REFUND AND IT WAS SENT WITHIN THE TIME SCALE!! I HAVE EMAILED SEVERAL TIMES AND GOT NO REPLY. I HAVE CALLED AND FUNNY ENOUGH CANT GET THROUGH. I HAVE FACEDBOOKED AND INSTAGRAMED IN ORDER TO GET WHAT IS RIGHTLY MINE. YET STILL NOTHING!! IM STILL IN THE PROCESS OR SORTING THIS OUT.. WHAT I DO KNOW IS IF THEY DO NOT GIVE ME MY REFUND I WILL BE TAKING THIS FUTHER!!
2 years ago
Oh Polly has a 3.70 average rating from 774 reviews

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