Very bad service. Will never ever again order from them. I returned an item with the labels attached and they have emailed me back saying the item has been worn and smells. Absolute rubbish, the reason they have said this is because the garment costs £75. Very bad service, I have proof of how the garment was sent back 2 days later after receiving the item and with the tags attached to the garment. Also they said i washed the garment, how can you wash a garment with the tags on it. Never heard such rubbish. AWFUL. HORRIBLE customer service. Highly recommend not using ever again.