I've never in my life experienced such bad customer service ever!!!!! I would never recommend anyone to order from Ohpolly!! It was the biggest mistake i ever did by ordering dresses from ohpolly. I ordered 3 weeks ago and was suppose to get it 2 weeks ago, but almost 1 month later I still haven't recieved my dresses. I've emailed them, texted on instagram with no respond. I'm so mad, they have taken the money out of my bank, but haven't send my dress out to royalmail!! When I track my order it says " sender preparing item" it's been like that for a month now. I don't know what to do, they won't reply me, refund me or actually send my dresses so I can get it!!! I'm so mad!!!