I brought a few dresses from Oh Polly earlier on this month. They didn't suit so I sent them back. You have to pay for signed postage (around £5!!) I've been waiting over 3 weeks to receive a refund and still haven't received one, the only way you can get though to them is via email which usually they take ages to respond to. I would not recommend purchasing from Oh Polly. I sent a separate parcel back also which is now "lost" so I've now lost out on over £40 and having to claim back a refund from Royal Mail. I wish I knew this before I purchased from here because it's a complete waste of time.