Absolutely shocking Absolutely shocking. Dress ruined after one wear, returned it to find it was rejected and sent back to me with no explanation. Contacted them and was told it had been worn so they couldn’t accept return. Yes it was worn for 2 hours and ruined that is why I returned it. After much deliberation they reluctantly agreed to a credit voucher. I placed an order for two items reaching the cost of the ruined dress which Was of shoddy quality. However they had run out of one of the items and told me order an alternative. I told them there was nothing else suitable at the moment and agreed a credit voucher for the remaining 20 odd pounds. This week I’ve emailed (as per instructions on their email) to place an order to spend the remaining voucher as one email says it must be spent by 2nd November whilst a different email says it runs out on 2nd October. I’ve emailed 5 times and have been completely ignored. Dreadful tin pot company. Avoid. Clothes look cheap too.
1 year ago
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Oh Polly has a 3.78 average rating from 844 reviews

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