Anonymous
Terrible experience with customer service. Website crashed as I was paying, I taught no big deal not there fault. I emailed customer service straight away and one person told me they received my money and my order. One week later I emailed them again a different employee dealt with me saying she had not received my order and processed my return, a number of emails later I emailed her again looking for the return invoice as I was taking this up with my bank. This was going on nearly a month. Someone at oh polly sent my money to a wrong bank account and tried to tell me it was my bank account. Long story short I spent 176€ with oh polly I received no goods, shocking customer service and eventually got a return of 130€. It was such a struggle to even get the 130€ out of them that I am not bothering with the 46€. I will never order with this company again.
11 months ago
 
Oh Polly has a 3.60 average rating from 702 reviews

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