I returned 3 dresses the morning after receiving them as they wasn’t suitable. Received an email from them to say they won’t refund me for one as it was returned with stains - I wouldn’t ever dream of returning a stained dress if it was caused by myself. The dress was either delivered in that state or they have found one that was stained and pinned it on myself.
Disgusting customer service for a regular customer. Won’t be ordering from them again! Looks like they do it often to people aswell
5 years ago
Oh Polly has a
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