Ordered on nov 27th. Package was supposed to arrive by December 8th. On December 9th I called customer service. The lady was rude, vague and non descriptive when it came to the whereabouts of my order. I was told that it hadn’t been processed yet. Then, two days later I get an email saying that my order had been shipped out (That was December 11th) the package arrived on December 19th.. AND IT WAS THE WRONG ORDER! I called customer service again and told them what happened and the rude lady HUNG UP ON ME! Then I called back and another lady answered. (Also rude) after explaining to her what happened she put me on hold for five mins then came back to the line and said that my card had been declined on the 16th but My order was placed on November 27th plus if it was declined then why was I sent anything at all? The lady said they made a shipping mistake and wanted me to send back the error order while telling me my card wasn’t charged on November 27th though my bank statement says it was. Bottom line, DONT PURCHASE ANYTHING FROM THESE CLOWNS!!! NIGHTMARE EXPERIENCE!!!