OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 19,165 Reviews

92 %

of reviewers recommend OLDIES.com

4.7

Based on 19,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 17th August 2025

Brian D

OLDIES.com 5 star review on 14th March 2025

Edilberto M

OLDIES.com 5 star review on 6th July 2024

Frank C

OLDIES.com 5 star review on 26th June 2024

Jasmine A

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've filled these out several times before, and I'm happy to do so again. Oldies is a wonderful resource. It supplements and often replaces Amazon and other sites when one is looking for something esoteric or just plain old. Its prices are almost always competitive with Amazon, and frequently much lower. Since Amazon Prime is so absurdly expensive nowadays, Oldies' no-nonsense "$75 and shipping is free" policy is an excellent alternative. The relationship with Alpha (do they own it?!?!?) makes finding some silent and offbeat movies easy. As always, I highly recommend it! BD”

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Posted 2 years ago

“I have forgotten my Username AND MY PASSWORD. i need to have mt billing and shipping address changed It is impossible for me to change my shipping address therefore I cannot buy anything again”

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Posted 18 hours ago

“The purchase of an older DVD was effortless. Service was great.”

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Posted 19 hours ago

Thank you for your review!

Posted 18 hours ago

Thank you for your review!

Posted 18 hours ago

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Posted 9 hours ago

“Safely packaged and I received a factory wrapped new DVD.”

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Posted 21 hours ago

Thank you for your review!

Posted 21 hours ago

“Fast affordable and quick.”

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Posted 1 day ago

Thank you for your review!

Posted 1 day ago

“I have never had a problem with oldies my mom had dealt with them many years”

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Posted 2 days ago

Thank you for your review!

Posted 1 day ago

“I am very happy with my purchase Electric Light Orchestra/Eldorado. thank you,for great customer service regarding my order. Sincerely, Richard Janes”

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Posted 2 days ago

Thank you for your review!

Posted 2 days ago

“I'm very pleased with the products and customer service and appreciate the timely responses to my inquiries. Will definitely use again!”

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Posted 3 days ago

Thank you for your review!

Posted 3 days ago

“Shipping time was great ,and the packing very good to protect the CD while intransit for delivery.And most of all was the PRICE!”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Always a positive experience purchasing from OLDIES.com.”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Good selection of titles carried, but the shipping is pretty slow”

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Posted 1 week ago

“Everything showed up in great shape, the prices were stellar, and I really do love Oldies as a place to find some deals. Taking a week and a half to ship things out kind of sucks, but given the price point, I can't really say it's that bothersome.”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Great selection, Great service.”

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Posted 1 week ago

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Posted 1 week ago

“Album arrived quickly, securely packaged and in great condition. Very happy with my purchase.”

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Posted 1 week ago

“Cheapest price in the world, fast shipping, reliable packaging, I'm grateful once again. Long live Oldies.com!”

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Posted 1 week ago

“Excellent service!”

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Posted 1 week ago

“Great price, even better selection.”

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Posted 1 week ago

“2 older music groups that are still great.”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“The DVD did drop, took almost 2 weeks?”

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Posted 1 week ago

“Took a long time to receive the product compared to other sellers on Ebay.”

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Posted 1 week ago

Thank you for your order and for taking the time to leave a review — we truly appreciate it. In this case, two of the items in your order were tagged as studio made-on-demand titles. That means the discs are not pre-stocked in our warehouse; instead, they are manufactured by the issuing studio after the order is placed and then shipped to us for fulfillment. Because of that process, these items carry an additional 5–7 business day handling timeframe before shipment. Your order was shipped and delivered within the timeframe indicated on the product pages at the time of purchase. We understand that some marketplace sellers may ship faster when they already have items physically on hand, but made-on-demand titles do require that extra production step. We appreciate your patience and your business, and we hope you’re enjoying your purchase.

Posted 1 week ago

“Terrible service in a world filled with other options is why I can't recommend anyone purchase from this site. I made a purchase for multiple movies and my order took over a month to deliver and the one movie I actually wanted was not included, I contacted customer service and was told that the movie I was missing needed 30 days to deliver as it was an over seas item? BUT again my purchase did take over 30 days and the item was not included. Oldies.com then told me they would hold my money for another 30 days AND that was no guarantee that I would even get the item I paid for, then to cap it all they never replied to my request for clarification and instead refunded my money that they were holding without notification. So at the end of the day I never received the product I actually wanted (I only purchased the lot I did to cross the threshold for free shipping) and the order took over 30 days for no reason at all as they never even had the product they sold me. I will never purchase from this company again and I urge you to consider your other online options when purchasing physical media.”

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Posted 1 week ago

Thank you for your feedback. We’d like to clarify a few important points for context. The item in question was clearly marked on the product page as a special order title, meaning it must come in from an overseas supplier before it can ship. These items carry estimated lead times and are subject to international transit and customs processing, which can be unpredictable. That information is displayed prior to purchase so customers can make an informed decision. In your direct communication with us, you indicated that you had not noticed the special order designation at the time of purchase. We understand how that can be frustrating, but the designation was present on the listing. When your order shipped, the special order item had not yet arrived from the supplier. During our correspondence, we specifically stated: we would reach out to the issuing supplier for an update, and if it did not appear that we would be receiving the item, we would cancel it right away. You replied in the affirmative to that approach — and that is exactly what we did. When it became clear that fulfillment was unlikely within a reasonable timeframe, the item was cancelled and refunded. We did not hold funds beyond our stated policy, and you were not charged for an item we could not supply. We understand the disappointment when a hard-to-find international title cannot be fulfilled, especially when it was the primary reason for the order. However, we followed our long-standing special order policy and the agreed-upon course of action in this case.

Posted 1 week ago

OLDIES.com is rated 4.7 based on 19,165 reviews