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OLDIES.com Reviews

4.7 Rating 19,568 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,568 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Oldies.com has a decent selection of music and movies to choose from, some at attractive prices. For people used to the fast shipping of today’s online environment their slow turnaround could be frustrating. The person who packed my order took no interest in seeing that it got to me in one piece. Just threw the cds in a box with a single sheet of paper in the middle. Amazingly only one was broken, though the package didn’t have a long journey. All in all I would order from them again if they had something I really wanted. I just wish people would take some pride in their work to retain loyal customers.”
Helpful Report
Posted 2 weeks ago
Customer
Verified Buyer
“Good prices but delivery time needs to improve.”
Helpful Report
Posted 2 weeks ago
Cheryl M
Verified Buyer
“shipping is slow and there is no way to no ware your order is .STILL WATING ON OTHER CD”
Helpful Report
Posted 1 month ago
Customer
Verified Buyer
“had a cd I ordered and was defective which I returned and still waiting for the new one to be shipped out. If an item is defective I would think you would be a little quicker and make it a priority on sending the replacement.”
Helpful Report
Posted 4 months ago
Customer
Verified Buyer
“Excellent product but shipping took forever sorry”
Helpful Report
Posted 5 months ago
Kelvin S
Verified Buyer
“Delivery time could stand improvement”
Helpful Report
Posted 5 months ago
Howard A
Verified Buyer
“Lost or didn’t send order as schedled”
Helpful Report
Posted 7 months ago
Cecily A
Verified Buyer
“The movies I picked out to get some are good, others aren't so good. But I do like the variety.”
Helpful Report
Posted 7 months ago
David P
Verified Buyer
“Just about every time I order, at least one item doesn’t make it to me. If an item is available for me to put in my cart & pay for, shouldn’t I receive it? Plus, if I don’t receive it, shouldn’t its cost be credited back to my credit card?”
Helpful Report
Posted 7 months ago
Customer
Verified Buyer
“Good selection of titles carried, but the shipping is pretty slow”
Helpful Report
Posted 8 months ago
Stephen J
Verified Buyer
“The DVD did drop, took almost 2 weeks?”
Helpful Report
Posted 8 months ago
Gary L
Verified Buyer
“Took a long time to receive the product compared to other sellers on Ebay.”
Helpful Report
Posted 8 months ago
Thank you for your order and for taking the time to leave a review — we truly appreciate it. In this case, two of the items in your order were tagged as studio made-on-demand titles. That means the discs are not pre-stocked in our warehouse; instead, they are manufactured by the issuing studio after the order is placed and then shipped to us for fulfillment. Because of that process, these items carry an additional 5–7 business day handling timeframe before shipment. Your order was shipped and delivered within the timeframe indicated on the product pages at the time of purchase. We understand that some marketplace sellers may ship faster when they already have items physically on hand, but made-on-demand titles do require that extra production step. We appreciate your patience and your business, and we hope you’re enjoying your purchase.
Posted 8 months ago
Roger B
Verified Buyer
“Slow delivery,good prices”
Helpful Report
Posted 10 months ago
Jim R
Verified Buyer
“It was just dropped off on my front poach with no notice.”
Helpful Report
Posted 11 months ago
Woodrow J
Verified Buyer
“Some damage to elaism dvd disc others all right singled Woodrow Johnson”
Helpful Report
Posted 1 year ago
Leigh B
Verified Buyer
“A bit disapointed that some of the CDs were in slipcases as opposed to jewel cases.”
Helpful Report
Posted 1 year ago
David B
Verified Buyer
“The selection is great (only one movie I'm, looking for and haven't found so far). The only complaint I have is the time it takes to process orders. I ordered a few movies on 6/30 and it's now 7/07 and my order hasn't been even processed yet.”
Helpful Report
Posted 1 year ago
Hey David. Thanks for the feedback! We do indicate the processing time required both on the item's detail page and during checkout. Some products come from other warehouses, and some products are studio made-on-demand items... both require additional processing time. The order that you wrote about does contain a studio made-on-demand item, and was tagged as requiring 5-7 business days prior to shipment. If you have any questions, please drop us an email -- we're more than happy to respond! Best, CUSTOMER SERVICE DEPARTMENT OLDIES.com
Posted 1 year ago
James P
Verified Buyer
“we got all the CD's we ordered”
Helpful Report
Posted 1 year ago
Abraham S
Verified Buyer
“Mostly satisfied with my our purchases A CD arrived with jewel case cracked, broken and usable”
Helpful Report
Posted 1 year ago
Michael F
Verified Buyer
“Why does it take so long to process the order? It takes almost four weeks to receive it here.”
Helpful Report
Posted 1 year ago
Hello, Michael. You placed this order on the afternoon of March 26th. The item was marked as requiring 3–5 business days prior to shipment, and we shipped your order on April 1st via USPS. It was delivered to you on April 7th. Your order was delivered within 8 business days. We understand your concern about the timing. While it may feel longer when factoring in weekends and transit time, your order was processed and shipped within the expected timeframe for this item. We do our best to clearly communicate processing windows on each product page, and we’re always working to speed things up where possible. We appreciate your patience and value your feedback.
Posted 1 year ago
OLDIES.com is rated 4.7 based on 19,568 reviews
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