OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,907 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,907 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a Little slow on getting them OUT !”

Helpful Report

Posted 1 month ago

Based on the items that you ordered, we estimated delivery between Friday, March 8th 2024 and Wednesday, March 20th 2024. According to carrier tracking, the order delivered to you on Thursday, March 14th.

Posted 1 month ago

“To date purchase not completed!!”

Helpful Report

Posted 1 month ago

“I have not experienced any problems with ordering, pricing or delivery. I have experienced substancial lack of availabilty. Otherwise, I would have given 4 stars.”

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Posted 1 month ago

“Slow shipping and did not advise of a choice not available or back ordered and no refund yet.”

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Posted 1 month ago

“Great selections and good prices. The problem is acknowledging the order and when shipped. They give an unrealistic time frame for this as it always take more than 2 weeks to just ship the order and then another week to recieve it.”

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Posted 1 month ago

“It takes to long to get your things .”

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Posted 1 month ago

“They're mailing process is very slow. They advertise one to three business days to mail it's already been a week for me and my CDs still have not been mailed. I called and they said it would take 10 days why advertise one to three.”

Helpful Report

Posted 4 months ago

It's slower at this time of year due to holiday order volume, sure. You'll want to pay attention to processing time. In-stock items that we have in our warehouse will ship quickly. Items that are available to purchase but have longer processing times might come from other suppliers, or are special order items. If you select "single shipment" during checkout, we'll hold the order until all product is assembled and ready to ship.

Posted 4 months ago

“I got the DVDs I ordered and they were in great shape. The reason for the three stars is that there is no way to correct information that is wrong on their website. They had my wrong address and I was told when I called that they couldn't fix it. And there's no way online to fix errors. With a lot of effort by myself I was able to get the DVDs delivered to me at my correct address, but only because I happened to intercept the mail deliverer at our mail box and he happened to have my package! They really need to fix their online ordering page to be more user friendly!! RP”

Helpful Report

Posted 6 months ago

“The CD played perfectly. But the case was cracked in three different places. I was very disappointed with that. I don’t know how to upload photos. I can’t find James and Bobby Purify on a CD . If you carry it let me know. Thank you”

Helpful Report

Posted 6 months ago

“Submitted an order almost two weeks ago. At this time, still have not received merchandise. Perhaps it is in mailbox at this moment. Found merchandise at time of this message.”

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Posted 6 months ago

Yes, it delivered today according to the carrier tracking that we provided you. The delay with your order was because of multiple made-on-demand items that we indicated would take 5-7 business days to ship. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 6 months ago

“Site prices for shipping is too high, otherwise it would have been a 5!”

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Posted 6 months ago

“One week just to fill the order seemed too long but the product arrived in perfect shape.”

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Posted 6 months ago

“I found ordering from oldies.com is different than ordering from other websites; it; 's a bit confusing but I I'm satisfied”

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Posted 7 months ago

“Shipping price changed when final payment was due.”

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Posted 7 months ago

“I did indeed include a crefit card. Someone else checked the send a check box. I waited and waited for the dvd but was finally told that i checkced the box which i did not.”

Helpful Report

Posted 7 months ago

“Delivered on time (delivery said from 2-8 days) and I came in 7 days) but i did not receive a slipcover that was supposed to come with the blu-ray. Is there a chance you can mail a slipcover?”

Helpful Report

Posted 7 months ago

“Good job ### Robbdan1960@gmail.com C300 C300”

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Posted 8 months ago

“It took 11 days for them to ship my DVD and I didn't hear anything from them after emaing 2 times. I ordered from them because most reviews were happy and said fast shipping. Being a US company I did not think it would take so long. SLOW processing of my order.”

Helpful Report

Posted 8 months ago

“The price is a little high, but ok. Ordered 8 films but only got 5. The accounting was right, but no explanation about missing films.”

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Posted 8 months ago

“Despite the confusing preauthorization and shipping policy, the order was timely and the item arrived in pristine and spotless condition.”

Helpful Report

Posted 9 months ago

OLDIES.com is rated 4.7 based on 17,907 reviews