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OLDIES.com Reviews

4.7 Rating 19,570 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,570 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“Be wary of buying physcial media from this company. I recieved a new vinyl that was incredibly warped and scratched. Their response was to reply with a broken link regarding their return policy. I eventually found what their policy is and much like the title of their site, the policy is old and outdated. I was told that being a speical oversees item (bs) that I would have to wait for it to be shipped back (only after I paid for shipping back to them). Overall a terrible experience. First and last time buying from this site.”
Helpful Report
Posted 1 week ago
Leroy C
Verified Buyer
“I ordered two audio CDs from OLDIES and paid one dollar for shipping insurance. My credit card was soon billed $ 29.0 from SHIPMENT PROTECT, A monthly subscription. The credit card company told me this is probably where the charge originated. I also don't like the fact that I must use a transaction service that I don't know to make purchases.”
Helpful Report
Posted 1 month ago
David
Verified Reviewer
“Over Six Weeks for ONE DVD ! Who ever is running the place DOES Not CARE ! Your customer service is a Complete Disgrace !”
Helpful Report
Posted 1 month ago
Larry
Unverified Reviewer
“Took forever to mail out ! NO Communication what so ever from Seller !”
Helpful Report
Posted 1 month ago
David
Unverified Reviewer
“Avoid buying from Oldies.com ! They Don't answer your Emails ! They take forever to send out our order !”
Helpful Report
Posted 2 months ago
Linda T
Verified Buyer
“They weren’t what I thought they would be. There was no nudies really”
Helpful Report
Posted 3 months ago
David M
Unverified Reviewer
“Oldies is not a Good place to buy from they never hurry on any thing you order. I would Not suggest buy from them. They give you the run around about your order. When it says 1 To 3 Days that Not Happening more like 2 or 3 Weeks.”
Helpful Report
Posted 3 months ago
Robert M
Verified Buyer
“Your prices are deceiving with the added ship charges and shipping insurance. I will my my CDs from Amazon from now on.”
Helpful Report
Posted 3 months ago
Customer
Verified Buyer
“I placed and order with Oldies.com and waited for it to arrive, after an extended amount of time, which was past a reasonable amount of time for the order to order to get me, I went to the Oldies.com webiste to check status of the order and without any notification via email or otherwise prior to this, I entered the order number and it said the order was cancelled without any explanation. I then emailed to find out why the order was cancelled and without any apologies or really any care, the email I received in response said it was cancelled, because Oldies.com forgot to collect tax at the time the credit card was processed. It would have been acceptable to make a second charge for the tax and notify me of what had happened. I then placed another order for the same items, which did arrive in an an acceptable amount of time. Then the ordiginal order I placed arrived at my home days after the replacement order, which now needs to be returned. In the past year, I have spent over $1000 in physical media from various vendors and this was not a good expierence.”
Helpful Report
Posted 4 months ago
Sergio G
Verified Buyer
“I have not bought anything recently from Oldies. Although I used to be a customer for years, last year someone there decided they would not sell to me, because - believe it or not - they had heard something like "there were some criminals in Brazil". I was informed by email. That's really fantastic, because there are criminals ALL OVER THE GLOBE, and there have been since times immemorial. And there ever will be. The largest jailed population of the world resides in the USA, by the way, but that fact alone did not affect my will to keep collecting records from Oldies. It happens I am a 72 year old lawyer; not a criminal. My record collection is 9.000+ item big, so I guess I will die without listening to all my records. Thus, it is not illogical that I should refrain from buying from Oldies anyway. As they won't sell, I won't buy from them again. More than taking offence, this story is totally ridiculous. I keep buying records from every other seller in the world, without seller and buyer ever caring about how many criminals there are in seller's and buyer's countries. Apart from Oldies, no one is setting aside long time customers out of a moronic nonsensical "reason". Thank you.”
Helpful Report
Posted 4 months ago
Janet R
Verified Buyer
“I realized I had ordered the wrong thing. Called to change it and got told I couldn't do that. Then the item arrived without the CDs yet the plastic outer film was intact. At the moment, I will not deal with them again.”
Helpful Report
Posted 5 months ago
Jason M
Verified Buyer
“all cases had damage to it. i had to buy new cases.”
Helpful Report
Posted 5 months ago
Kristen C
Verified Buyer
“This is an awful seller to purchase from.”
Helpful Report
Posted 5 months ago
Customer
Verified Buyer
“Ordering was easy. Shipping took longer than I thought, same state. When I got the May Wells CD, I immediately opened the nicely sealed case. As I played my favotite song, I immediately realized that the singer and music wasn't even close to the original.”
Helpful Report
Posted 5 months ago
Vittorio A
Verified Buyer
“Dysfunctional website and indifferent customer service.”
Helpful Report
Posted 5 months ago
David C
Verified Buyer
“You had the titles I was looking for and at a fair price. However, your delivery and shipping process was well below the expectations for online purchase.”
Helpful Report
Posted 7 months ago
Thank you for your feedback. As referenced in our prior email communication with you regarding this order, the items you selected were clearly tagged as requiring 3–5 business days prior to shipment, as they were coming in from another warehouse. Your order shipped and was delivered within the stated timeframe shown at checkout and in your confirmation email. We appreciate your business and your comments.
Posted 7 months ago
Tim
Verified Reviewer
“Customer service is rude, and practically useless. They don’t have my order in the warehouse, even though it lists as in stock. No communication as to when they will have it or when it would ship. Definitely my last order. Would not recommend this business to anyone.”
Helpful Report
Posted 7 months ago
We’re sorry you feel that way, but we do want to clarify a few important points for context. Your order included item(s) clearly marked at checkout as requiring additional processing time prior to shipment. That information is displayed before an order is placed so customers can make an informed decision. We have responded to each of your inquiries regarding order status, and our replies have consistently explained the processing timeframe associated with the items selected. While we understand that waiting can be frustrating, there was no lack of communication on our end. We always strive to be polite and professional in our correspondence, even when we are receiving multiple inquiries in a single day regarding the same order. We appreciate every customer who shops with us, and we work hard to provide accurate product listings and timely responses.
Posted 7 months ago
Customer
Verified Buyer
“Sent my package to a totally different address and when told about about it didn't have a solutiion.”
Helpful Report
Posted 7 months ago
We shipped the package to the exact address that was entered during the checkout process. Our system automatically generates the shipping label based on the information provided by the customer at the time the order is placed. We were not notified that the address was incorrect until after the package had already shipped. Unfortunately, once an order has been dispatched, we are unable to modify or redirect the delivery address. If a package is returned to us as undeliverable, we are always happy to assist with reshipment once it is received back at our facility.
Posted 7 months ago
Customer
Verified Buyer
“Didn't work ripped off”
Helpful Report
Posted 7 months ago
Anthony C
Verified Reviewer
“I was very surprised and disappointed that I would have to wait for delivery of duplicate order to return it then get my credit card credited. I expected that my duplicate order could be cancelled and my payment returned immediately. The order was only two days ago.”
Helpful Report
Posted 7 months ago
OLDIES.com is rated 4.7 based on 19,570 reviews
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