OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,933 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,933 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charged for two items and only received one. No refund or credit was issued. Very disappointing.”

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Posted 1 year ago

“Missing half of the order.”

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Posted 1 year ago

“Had placed an order on 2-6-23. Web site says usually ships out 1-3 days. On 2-14-23 lady had told me my whole order had shipped out. I ordered 44 45's. They had a 2.50 sale going. She told me to call back next day(2-15-23) for a tracking number. When I called back on Wednesday I found out the order had not been shipped out & I was told that most were out of stock but when I placed the order all 44 were IN STOCK. I have been lied to 3 times over my order. So as of today 2-17-23 I have been told that they have 29 out of the 44. If they had been on the ball & shipped my order out within the 3 days I probably would have gotten all 44, but again today I found out they are moving the whearhouse so it's looking like they don't care about telling the truth. Lied to me 3 times about my order. Customers beware.”

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Posted 1 year ago

“Did not receive half of my order with no reason why”

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Posted 1 year ago

“Sent wrong item. I notified them several times over several days and they still have not sent shipping label to send it back plus they won't send item I actually ordered until they get the item they sent in error back”

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Posted 1 year ago

“I purchased the dvd from you because of your price was lower than Amazon , but your delivery on the purchase was horrible , I placed the order 10 to 15 days earlier and it took that long to send it to me. don't count on any more business from me. Amazon might be a little higher but I receive the next day or a couple of day later. Why can't you do the same.??????”

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Posted 1 year ago

“Multiple items in my order ended up being out of stock. I was told I would be refunded but have yet to see that happen.”

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Posted 1 year ago

“Ordered two classic movie DVD sets. Got two modern rap CDs. Sent an email, got one back telling me to make a phone call. Such fun...”

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Posted 1 year ago

“They lied to me,both times I had to call the ladies were smart elecks. They mixed my account and information up with somebody else’s name. Went through heck and back with these people to get a cd!!! They are very rude!!!”

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Posted 1 year ago

“The price of this CD changed 2 times after I paid the price that was on the page.Will NEVER GET ANY MORE MONEY FROM ME!!!@@@@@@-”

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Posted 1 year ago

“I did not get my order when you said I would”

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Posted 1 year ago

Dear Shelley, Thank you so much for taking the time to provide us with your feedback on OLDIES.com. It is always important to us to hear from our customers, and we appreciate your effort to share your experience with us. Based on what you ordered and the method of shipment that you selected, we provided you with an estimated delivery of Monday, January 16th to Thursday, January 26th. According to USPS tracking, it was delivered to you on Tuesday, January 17th. Again, thank you for your valuable time and feedback. Sincerely, OLDIES.com Team

Posted 1 year ago

“I ordered 3 items. Two were received. Nothing indicated a backorder. When I contacted customer support via email, I got a bunch of canned pablum about backorders and how they handled them. At this point, I have no idea if this issue will ever be resolved. I will not be doing future business with this vendor.”

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Posted 1 year ago

“I have been waiting for dvd 12 western movies,you sent me a double robert Mitcham dvd,please send right dvd.”

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Posted 1 year ago

“I went to order The Charlatans album added another more expensive album to get to the free ship….they never fulfilled the original album…”

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Posted 1 year ago

“phone representatives years ago the WORST!!”

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Posted 1 year ago

“Very disappointed with extremely slow ship time. I ordered a DVD on December 18, and it did not ship until December 28. Had the website notated slow ship times I would have ordered from somewhere else.”

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Posted 1 year ago

“Recent orders have taken almost a month to receive shipment. Order was received incomplete. Missing items were backordered though they were available when order was placed. Delay in processing order most likely caused backorder situation. I do not have this problem with EBAY or DISCOGS.”

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Posted 1 year ago

“Very disapointed in service/order.I clearly ordered a DVD,I received a CD that I never heard of! Talking to customer service,I was told wouldnt get my original order until I send wrong cd back.Why shd I have to wait when I didnt make the mistake in first place?”

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Posted 1 year ago

“My order was very poor because one of my CD's had a crack in the CD cover, when they arrived, and one of my CD's was missing. (The Christmas CD was missing) I am very disappointed with my order.”

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Posted 1 year ago

“Never received my order”

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Posted 1 year ago

OLDIES.com is rated 4.7 based on 17,933 reviews