OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,933 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,933 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The DVD I ordered did not play properly and the image either stuck or broke up.”

Helpful Report

Posted 1 year ago

We are sorry that an item in your order was defective. Please contact us at 1-800-336-4627 and we'll make arrangements for a replacement. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 1 year ago

“Missing a record in my order. Yet to receive refund”

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Posted 1 year ago

“Items never delivered.”

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Posted 1 year ago

“I ordered Troma's Directors Cut 'Stuck on You! that was pictured in the catalog. The video I received was not the Director's cut, but a later version of the same movie that came out of the recent 'Sexy Box' collection also produced by Troma. This version does not contain the extra features in the original Directors Cut. I called Oldies and they were not helpful. What would be helpful if Oldies would sell the exact product they advertise. I will not make purchases from this company in the future. Customer services' response is to return the item for credit, which is a hassle. When I ask them to change their advertisement to disclose the correct item that it is being sold, their response was that they were not in charge of advertising. This is very poor service. The appropriate rating should be 0 out of 5 stars. Future buyers of this item, 'Beware'.”

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Posted 1 year ago

“Sent wrong item. Very disappointing. This was a birthday gift and I had to place an order with another company and pay twice as much in order to get the gift here in time.”

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Posted 1 year ago

“Your customer service sucks!!! There attitude was poor and they gave me next to no information about my order and when it was going to ship.”

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Posted 1 year ago

“Unable to ship items in a manner that doesn't cause damage. Tried twice to get a usable copy of a cd but the second one is worse than the original. It looks like it was under water.”

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Posted 1 year ago

“Waiting for Old order and new reorder to come. First was 9 months ago. Last this month. PP is asking now. Never came. Second order. First I have also. You sent a payment of $13.99 USD to GOTHAM DISTRIBUTING CORPORATION (orders@oldies.com) It may take a few moments for this transaction to appear in your account. Transaction ID 8G11443230754924D Transaction date Sep 22, 2022 16:27:05 PDT Merchant GOTHAM DISTRIBUTING CORPORATION orders@oldies.com 800-336-4627 Instructions to merchant You haven't entered any instructions. Invoice ID 1279148 Shipping address -confirmed Marilyn LeVeque 1342A 19th Street Oceano, CA 93445 United States Shipping details The seller hasn’t provided any shipping details yet. Want to earn unlimited 3% cash back** on all your PayPal purchases? You Description Unit price Qty Amount It Always Rains on Sunday Item# 6VFGA $8.40 USD 1 $8.40 USD Subtotal $8.40 USD Shipping and handling $4.99 USD Tax $0.60 USD Total $13.99 USD Payment $13.99 USD Charge will appear on your credit card statement as "PAYPAL *OLDIES COM" Payment sent to orders@oldies.com Payment sent from mvlbrown@hotmail.com Funding Sources Used (Total)”

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Posted 1 year ago

“Very I correct order”

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Posted 1 year ago

“Sent the wrong item that I ordered. Now I have to repackage and send it back and once they receive it hopefully they will resend my correct order.”

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Posted 1 year ago

“I received the wrong merchandise.”

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Posted 1 year ago

“You sent me the wrong cd.”

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Posted 1 year ago

“An order was placed on Aug. 21 for delivery to Arizona. The order was acknowledged that same day. Shipment was not started until Aug. 30. The shipment was sent to my former address in Idaho, even though I had selected the current address in Arizona where Oldies.com has been sending catalogs for over two years. If zero stars were an option, I would choose it.”

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Posted 1 year ago

“Nothing was delivered here”

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Posted 1 year ago

“They sent order to the wrong state customer service is very poor....”

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Posted 1 year ago

“I ordered and paid for two CDs and only received one. The CD itself was great,but I feel angry about being overcharged.”

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Posted 1 year ago

“Sent the wrong LP, Have not been great at communicating return label”

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Posted 1 year ago

“did not recieve 1 cd i ordered”

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Posted 1 year ago

“I ordered by mistake a blu-ray,The Ten Commandments,which I don't own that kind of player.I wanted to see if you had it in dvd? Whoever she was just kept reminding me I ordered it online and it plainly stated it was blueray.She repeated that 2-3 times it was my fault.I said fine but I can only see out of 1 eye and accidents happen.I asked to go ahead a buy the dvd while I was on the phone and then send the blu-ray back and you reimburse my credit card when You got that one back.NO NO WE HAVE TO GET THAT ONE BACK FIRST!! I said what does that matter if I even sent it back,I will have already paid for the new dvd.She kept saying No that was protocol. I did not care for her attitude!!I am a very easy going person but she hit me the wrong way,big time! I have ordered from you before but this was the last time.Please remove form your catalog list or any mail list.”

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Posted 1 year ago

“For the 2nd time I received a damaged jewel case and talked to support on Oct 1, 2021, yes nearly a year... I just thought you were slow but again you've jipped me on another order. REMOVE me from any online, digital, printed material of any kind. I let you do me wrong once and you never made it right the 2nd time so I'm thrilled that since April my thoughts about your company and policies has been shared with others.”

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Posted 1 year ago

OLDIES.com is rated 4.7 based on 17,933 reviews