Customer
The purchase from Oldies.com was one of the worst online purchase experiences I have ever had. I selected 3 items (CDs) from their website, all listed as available for purchase on the site. I ordered the 3 items, and when they had not been shipped 5 days later, I called customer service to ask about the shipment. The rep told me they would be shipped the next day. When the shipment arrived, there was only one item in the package. Also, I had been charged the full $8 shipping charge for three items, even though there was only one item in the package. When I called them to ask about the other 2 items, they said that 2 of the items were not available at the time of the shipment, so they had been canceled. Not once during the process had I been informed that 2/3 of my order would not be shipped (not even by the rep the day before shipment), nor was I offered any chance to revise or cancel my order before shipment. One of the canceled items was even still showing available on the website, but they would not send it to me unless I ordered again and paid a new $5 shipping cost for one item (which I had already paid), and who knows if they actually had it in stock or not. What I learned from this experience is that even if Oldies.com lists an item for sale on their website, the product might not even be available. They will send you what they want, so don't count on getting what you ordered. At this point, I am just trying to get them to refund 2/3 of the shipping cost, since they canceled 2/3 of the order. We'll see how that goes.
1 year ago
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OLDIES.com has a 4.7 average rating from 17,917 reviews

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