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OLDIES.com Reviews

4.7 Rating 19,476 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,476 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Customer
Verified Buyer
“I ordered 3 items. Two were received. Nothing indicated a backorder. When I contacted customer support via email, I got a bunch of canned pablum about backorders and how they handled them. At this point, I have no idea if this issue will ever be resolved. I will not be doing future business with this vendor.”
Helpful Report
Posted 3 years ago
George K
Verified Buyer
“I have been waiting for dvd 12 western movies,you sent me a double robert Mitcham dvd,please send right dvd.”
Helpful Report
Posted 3 years ago
Michael G
Verified Buyer
“I went to order The Charlatans album added another more expensive album to get to the free ship….they never fulfilled the original album…”
Helpful Report
Posted 3 years ago
Ortiz
Verified Buyer
“phone representatives years ago the WORST!!”
Helpful Report
Posted 3 years ago
Jessica B
Verified Buyer
“Very disappointed with extremely slow ship time. I ordered a DVD on December 18, and it did not ship until December 28. Had the website notated slow ship times I would have ordered from somewhere else.”
Helpful Report
Posted 3 years ago
Kenneth W
Verified Buyer
“Recent orders have taken almost a month to receive shipment. Order was received incomplete. Missing items were backordered though they were available when order was placed. Delay in processing order most likely caused backorder situation. I do not have this problem with EBAY or DISCOGS.”
Helpful Report
Posted 3 years ago
Lillian H
Verified Buyer
“Very disapointed in service/order.I clearly ordered a DVD,I received a CD that I never heard of! Talking to customer service,I was told wouldnt get my original order until I send wrong cd back.Why shd I have to wait when I didnt make the mistake in first place?”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“My order was very poor because one of my CD's had a crack in the CD cover, when they arrived, and one of my CD's was missing. (The Christmas CD was missing) I am very disappointed with my order.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Never received my order”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“Ordered Christmas carols CD in Spanish was sent president’s history.”
Helpful Report
Posted 3 years ago
Fred L
Verified Buyer
“They should get a minus. Shipped the wrong product and wouldn’t replace in a timely manner. Poor customer service. Also took almost 2 weeks to receive the wrong order.”
Helpful Report
Posted 3 years ago
Ronald G
Verified Buyer
“I ordered a CD two months ago and they sent me the wrong CD. I still haven't been able to receive back a refund. I sent back the wrong CD and still no credit to my account. This is horrible service for refunds.”
Helpful Report
Posted 3 years ago
Matthew K
Verified Buyer
“I used a $75 gift certificate. When I used it on my order, it appeared to be accepted. However, when I received the order, a receipt was included and it showed that the GC was not accepted. I checked my bank statement and confirmed I was overcharged. When I called to get this error fixed, the service rep had a difficult time understanding what my concerns were. They told me that they would have to take care of my problem later after things on their end slowed down and then call me back to take care of it. Not pleasant. After not hearing back for a week, I called customer service again. I was told the overcharge had been corrected and I should be receiving paperwork by mail. When I asked how I would be getting my money returned, the service rep laughed at me. Terrible customer service. Will not be shopping with you again nor recommending to friends and family.”
Helpful Report
Posted 3 years ago
Gina R
Verified Buyer
“I ordered an elephant cookie jar and there was no head and the body is smashed.”
Helpful Report
Posted 3 years ago
Rachel F
Verified Buyer
“I ordered a vinyl record and was sent a completely different one! Ok, mistakes happen. But then I call to have the problem fixed and they say they can't get me a new one in time for Christmas, my refund is going to take a while because the manager has to approve it and "she has quite a few of these to go through" and THE COST OF SHIPPING WON'T BE REFUNDED. Also, I can't talk to anyone about the shipping (which was almost 10 bucks for 1 item) because no managers are there right now, I'll have to call back tomorrow. I guess they pay people to take orders around the clock but not to fix problems they make. I will never be ordering from here again.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“They sent me something I didn't order. Had to reorder. Would like a credit on my account.”
Helpful Report
Posted 3 years ago
John C
Verified Reviewer
“Way too slow. I orders 3 DVD's 4 days ago and the order still hasn't been shipped! Not impressed!”
Helpful Report
Posted 3 years ago
Gary C
Verified Buyer
“I got the wrong album”
Helpful Report
Posted 3 years ago
Terry B
Verified Buyer
“How come when I place an order the cd is in stocks. Invoice says it shipped, then when I received package not when but 2 discs are missing. These are Christmas gifts !!!! VERY FRUSTRATING !!!!”
Helpful Report
Posted 3 years ago
Lance O
Verified Buyer
“I paid $16 for premium shipping of 2 cds that were sent by mailing envelope. It should have been delivered in 1-3 days according to the website. It was delivered in 5 days. A nice scam. Nothing premium about my delivery.”
Helpful Report
Posted 3 years ago
OLDIES.com is rated 4.7 based on 19,476 reviews
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