OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,940 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,940 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“plastic cd holders are broke at hinges on several purchases”

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Posted 1 month ago

“You are very slow.”

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Posted 2 months ago

“DVD From Airwolf, The Complete Series lacks volume and has no subtitles. Waste of money.”

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Posted 2 months ago

“Titles purchased sometimes get deleted from the shipment without any notice. Free economy shipping should be called pony express. Expect more than a month for some orders to arrive. Order processing status way too long. You either have it or you don’t, just put it in a box already.”

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Posted 4 months ago

“Just a complaint about how the 4 disc of music arrived. I know that as a company you have nothing to do with how the cd case may break but it does call attention that some center hubs that hold the music in place are sturdier than others. The manufacturer of these cases must take into account that cds get shipped and should design a cost effective way of ensuring that the discs don't fall off the hub and end up breaking off the tines with the shifting of the loose cds. The old solid-hubs were better.”

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Posted 6 months ago

“I was sent a wrong item and one of the items is totally missing, i called about the issue and was told I would get a refund and I'm not seeing a refund”

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Posted 6 months ago

“why in god's name did you put these obnoxious ass gooey stickers on the nice slipcovers of my blu rays 😭 if y'all stop doing that then i'll order from you again but for now it's a NO!”

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Posted 7 months ago

“We placed multiple orders with Olides.com that were not fulfilled for two weeks (and counting), and when we asked for a cancellation, they refused. They said our orders would be canceled if they were not fulfilled within 10 days, 15 days later our orders still aren't cancelled. They oversell their merchandise and say it's out of their hands when you request a refund. Better luck with Amazon.”

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Posted 7 months ago

“it took them a long time to get ready to ship (a week)”

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Posted 7 months ago

“Is this a knockoff DVD? Just a question, because it did not have a closed-caption option, and the fast forward/reverse option moved the film only in 10-minute segments. How weird.”

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Posted 8 months ago

“you charge a lot for shipping and it takes forever to receive it.”

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Posted 9 months ago

We shipped your order on Thursday and you received it on Saturday. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 9 months ago

“Took Waaayyyy to long to receive this movie”

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Posted 9 months ago

“The DVD package was damaged - the disc is totally loose inside the DVD cover, which was a stupid "paper-back" cover that didn't protect the inserts that held the dvd in place - which were broken. Absolutely disappointed.”

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Posted 9 months ago

“Every vinyl record cover came with smushed corners.”

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Posted 10 months ago

“When you order they not only charge for shipping but tell you that it usually ships 1 to 3 days but then it takes almost 10 days. I believe this is not good business practice.”

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Posted 10 months ago

“Only sent half of my order”

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Posted 11 months ago

“30 year customer disappointed with recent order. My dvd #67RDA was not as advertised. Oldies.web said dvd was in fullscreen + letterbox. When i opened and played,found to be only fullscreen. I tossed dvd ( $13 ) into trash. I found in past,returning items to Oldies.Com is like jumping through hoops. You have to buy an envelope to place dvd in. Request a return label ( sent out by mail if you don't own a printer ),then there's the waiting time 2 to 4 weeks and finally calling them to find if you received a credit.”

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Posted 11 months ago

“Need more time improvement in customer service”

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Posted 11 months ago

“Selection/Inventory of vinyl records is not the same as a few ago...slim pickings”

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Posted 11 months ago

“Short 1 cd that i paid for but didn't get, said nothing about it.”

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Posted 1 year ago

OLDIES.com is rated 4.7 based on 17,940 reviews