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OLDIES.com Reviews

4.7 Rating 17,957 Reviews
91 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 17,957 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rohana G
Verified Buyer
“I place an LP order totaling over $100.00. Wich qualified for free shipping. I was charged $17.00 for shipping for items that were on sale for very low prices. When I call the company they said the items that are charged for shipping were heavy. When I received the items they are the same LP records as all others no special heavy weight on them. And the same items not on sale, do not have an extra shipping charge.”
Helpful Report
Posted 1 year ago
Anthony H
Verified Buyer
“One of the movie’s that I ordered locks up all the time”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“I received an email stating my order was on hold. It took two phone calls to straighten out. I believe the problem was it was purchased by me, but being delivered to other folks as a gift. Your website wasn’t really set up for that and should be. The issue should have been resolved with first phone call!”
Helpful Report
Posted 1 year ago
James M
Verified Buyer
“If they can't fill the order they should contact the buyer to give them a chance to cancel. With not being able to fulfill one of the two CDs ordered I would have canceled and waited for the next time I order to get the one they sent.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“Made first purchase of hard-to-find movies a few weeks ago and service was very good. However, this time I ordered 12 DVD's and there were two substitutions (two DVD's I did not order in place of two I ordered) - neither of which I wanted.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“YEAH.......ONE OF THE DVDS DOES NOT WORK ......IT SKIPS TO DIFFERENT PARTS OF THE FILM.........AND IT WENT INTO THE GARBAGE”
Helpful Report
Posted 1 year ago
Jesse M
Verified Buyer
“I order 4 items and only received 3. I understand that issues happen but it would have been nice to be informed so I could have ordered from another site since the item was a limited release. I also was confused that I had to call customer Service to get a refund, that should just have been done automatically when they knew they didn't have the item in stock. I did receive my refund promptly.”
Helpful Report
Posted 1 year ago
Christina J
Verified Buyer
“This was the first (and probably last) time I placed an order with Oldies. The puzzle was a birthday present for an old friend. When placing the order, I noticed there was no way to ID it as a present, nor did I have to option to include a short message. Before finalizing the order, I called a customer service rep who was unable to help me. So I emailed you immediately (prior to shipping) and asked that a short "Happy 90th Birthday" note be included. No response. Today, I spoke with the recipient to check. As I had feared, there was no greeting.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“nice selection but good luck getting delivery. I was stupid enough to pay for premium delivery and it still took 2 weeks.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“The CD R&B Slow Jams had anything other than R&B SLOW Jams and The Velons, was scratchy 1”
Helpful Report
Posted 1 year ago
Philip H
Verified Buyer
“I wasn't going to write a review, but they sent an email asking me to. Before writing this review I wrote then an email offering them a chance to respond and after a week I haven't heard back. I ordered 4 vinyls. All of them had a bad crease in the corner including one that's limited edition to 500. There was lots of padding on the top and bottom of the package, but nothing at all on the sides, so they were knocked around. Poor shipping and no response from customer service. I won't order from them again.”
Helpful Report
Posted 1 year ago
Glenn E
Verified Buyer
“Ordered 4 cds. One was the right title but by the wrong artist, 2 others had cracked cases”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“4 of my items I choose were not delivered CDs Shaft/Weather Report anthology....will be requesting these deliveries to occur when available KC”
Helpful Report
Posted 1 year ago
Dorian P
Verified Buyer
“Well-they sent me the COMPLETELY WRONG CD.....like-you can't mistake one for the other-”
Helpful Report
Posted 1 year ago
E H
Verified Buyer
“I ordered 2 dvds but received only one and told at that time it was out of stock. If it was out of stock it should have been listed that way online so I wouldn't have ordered it in the first place.”
Helpful Report
Posted 1 year ago
Diane W
Verified Buyer
“i ordered 4 cd's. when they came and i opened package, cases were cracked.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“I ordered 40 DVDRs. 5 of the 13 DVDRs I have watched so far will not play without skipping. I have 27 more to watch and expect another 40% failure rate. Unacceptable. Poor quality.”
Helpful Report
Posted 1 year ago
Daniel S
Verified Buyer
“First purchase. If your business involves shipping CDs one would guess you’d have procedures in place to do so safely. Unfortunately, not the case. Thin bubble wrap does not protect jewel cases from damage in shipping. Cracked jewel case. Pulverized center CD holder.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“Ordered Palm Springs Weekend. Received How Great Thou Art Elvis CD”
Helpful Report
Posted 1 year ago
Stuart O
Verified Buyer
“The case of the DVD was very badly smashed in when the DVD arrived so that it looked like a used copy had been mailed to me.”
Helpful Report
Posted 1 year ago
OLDIES.com is rated 4.7 based on 17,957 reviews
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