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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lawrence M
Verified Buyer
“From the date of order (Thursday) I did not get the 5 DVD's until the following Thursday and I paid an extra $4 for Priority Mail. The Post Office is slow but they were not sent to the Post Office until Monday. I Felt they should have been in the mail Friday.”
Helpful Report
Posted 2 years ago
Mr. Meyers, During checkout, we provided you with a delivery estimate of Monday, May 22nd 2023 to Tuesday, May 30th 2023. This estimate was based on the product that you ordered and the method of shipment that you selected. According to USPS, it was delivered to you on May 25th. We are sorry that this did not meet your expectations, but it was indeed within the parameters we quoted you during checkout. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Steven F
Verified Buyer
“Record arrived promptly and well packed. Price was good, but it was NOT “translucent coke bottle colored vinyl” as advertised. Shipping at $8.95 for Medial Mail is on the high side.”
Helpful Report
Posted 2 years ago
Steven, We are sorry that the color variant that you ordered was not as described. Give us a call at 1-800-336-4627 and we'll provide you with return instructions and a prepaid return shipping label. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Customer
Verified Buyer
“This was a gift and it took a very long time to get there. So far, the item seems great.”
Helpful Report
Posted 2 years ago
Hello, Kristine! According to the original order, the item that you ordered is listed as shipping in 2-4 business days and we stated an estimated delivery date between May 11th and May 23rd. According to USPS, it was delivered on May 15th. We hope that this addresses your concern and that the recipient enjoyed their gift! Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Gary B
Verified Buyer
“Paying $8.99 for shipping, I think it could get to me faster than it did!”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Your slow sending orders”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Very good but extremely slow took 13 days to receive one CD. Product was good as advertised but they need to come up with an expedited shipping option in there order form grandma was slow but she was old hence the nameoldies.com.”
Helpful Report
Posted 2 years ago
Charles T
Verified Buyer
“Takes a long time to ship. One CD doesn't play at all.”
Helpful Report
Posted 2 years ago
Mr. Taylor, You ordered a single DVD from us. Please try playing the disc in a DVD player, not a CD player. If you have any questions, or if we can be of assistance, please reach out to us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Connie G
Verified Buyer
“DVD was in great condition. Only complaint was the amount of time it took to get it and the lack of communication regarding the tracking.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“I only got three out of a seven DVDs that I ordered. The other four DVDs there should’ve been more than enough of them so that I got that I don’t understand it’s not like it was down to the last one I can understand that.”
Helpful Report
Posted 2 years ago
Shannon R
Verified Buyer
“Decent prices. Shipping was really slow.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“It Came great but it took a week to ship.”
Helpful Report
Posted 2 years ago
David S
Verified Buyer
“Cannot blame the Messenger! The latest order was predominantly, vinyl releases. All, except for one, was deemed, Out-of-Stock. Cannot blame Customer Service, but the Inventory, was not updated, prior to point-of-purchase!”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Ordered a james cornor avatar special edition BLUE VYNL and the vynl was not blue,very disappointed but still happy I got it.”
Helpful Report
Posted 2 years ago
Penny M
Verified Buyer
“Selection was good, delivery time took to long”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Out of the three CDs that I ordered I only received two. Also I was not notified about not receiving the Buddy Holly CD that I ordered.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“It took entirely too long to process and ship my order. Order was placed on Jan 2nd and did not ship until Jan 7th.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Wanted to buy a cd and it was a lp no information it was not a cd”
Helpful Report
Posted 2 years ago
George R
Verified Buyer
“These products typically ship in 1-3 business days. Ordered in stock CD on 26 February and did not receive it until 6 February.”
Helpful Report
Posted 2 years ago
Steve L
Verified Buyer
“never a complete order fill.”
Helpful Report
Posted 2 years ago
David D
Verified Buyer
“Your prices are very good but your delivery time needs a lot of work. Every time I order from you something is always unavailable when it says it is . & seeing that you’re only in pa. A stone throw away it should only take 3 days tops to get here not 2 weeks 🤷‍♂️”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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