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OLDIES.com Reviews

4.7 Rating 18,887 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Val E
Verified Buyer
“It takes to long to get your things .”
Helpful Report
Posted 1 year ago
Ron
Verified Reviewer
“They're mailing process is very slow. They advertise one to three business days to mail it's already been a week for me and my CDs still have not been mailed. I called and they said it would take 10 days why advertise one to three.”
Helpful Report
Posted 1 year ago
It's slower at this time of year due to holiday order volume, sure. You'll want to pay attention to processing time. In-stock items that we have in our warehouse will ship quickly. Items that are available to purchase but have longer processing times might come from other suppliers, or are special order items. If you select "single shipment" during checkout, we'll hold the order until all product is assembled and ready to ship.
Posted 1 year ago
Robert P
Verified Buyer
“I got the DVDs I ordered and they were in great shape. The reason for the three stars is that there is no way to correct information that is wrong on their website. They had my wrong address and I was told when I called that they couldn't fix it. And there's no way online to fix errors. With a lot of effort by myself I was able to get the DVDs delivered to me at my correct address, but only because I happened to intercept the mail deliverer at our mail box and he happened to have my package! They really need to fix their online ordering page to be more user friendly!! RP”
Helpful Report
Posted 1 year ago
Nettie G
Verified Buyer
“The CD played perfectly. But the case was cracked in three different places. I was very disappointed with that. I don’t know how to upload photos. I can’t find James and Bobby Purify on a CD . If you carry it let me know. Thank you”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“Submitted an order almost two weeks ago. At this time, still have not received merchandise. Perhaps it is in mailbox at this moment. Found merchandise at time of this message.”
Helpful Report
Posted 1 year ago
Yes, it delivered today according to the carrier tracking that we provided you. The delay with your order was because of multiple made-on-demand items that we indicated would take 5-7 business days to ship. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 1 year ago
Israel M
Verified Buyer
“Site prices for shipping is too high, otherwise it would have been a 5!”
Helpful Report
Posted 1 year ago
Kevin L
Verified Buyer
“One week just to fill the order seemed too long but the product arrived in perfect shape.”
Helpful Report
Posted 1 year ago
Ross S
Verified Buyer
“I found ordering from oldies.com is different than ordering from other websites; it; 's a bit confusing but I I'm satisfied”
Helpful Report
Posted 1 year ago
Barry S
Verified Buyer
“Shipping price changed when final payment was due.”
Helpful Report
Posted 1 year ago
Elvi K
Verified Buyer
“I did indeed include a crefit card. Someone else checked the send a check box. I waited and waited for the dvd but was finally told that i checkced the box which i did not.”
Helpful Report
Posted 1 year ago
Customer
Verified Buyer
“Delivered on time (delivery said from 2-8 days) and I came in 7 days) but i did not receive a slipcover that was supposed to come with the blu-ray. Is there a chance you can mail a slipcover?”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Good job ### Robbdan1960@gmail.com C300 C300”
Helpful Report
Posted 2 years ago
Lisa H
Verified Buyer
“It took 11 days for them to ship my DVD and I didn't hear anything from them after emaing 2 times. I ordered from them because most reviews were happy and said fast shipping. Being a US company I did not think it would take so long. SLOW processing of my order.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“The price is a little high, but ok. Ordered 8 films but only got 5. The accounting was right, but no explanation about missing films.”
Helpful Report
Posted 2 years ago
Ricky J
Verified Buyer
“Despite the confusing preauthorization and shipping policy, the order was timely and the item arrived in pristine and spotless condition.”
Helpful Report
Posted 2 years ago
William R
Verified Buyer
“took a long time”
Helpful Report
Posted 2 years ago
Mr. Rossi, You ordered three studio made-on-demand items tagged as requiring 5-7 business days before we could ship them. We promised that your order would deliver between 7/14 and 7/26, and it was delivered to you on 7/18. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 2 years ago
Customer
Verified Buyer
“took forever to actually ship out my items but other then that it was fine”
Helpful Report
Posted 2 years ago
William B
Verified Buyer
“This was my 1st order from y'all, I've been looking for a site to supply the music I like. I really like the cd. But, the audio is weak. I have to turn the volume way up to hear the last three songs. The initial volume is good, but it loses volume after the first song. It's great what y'all are doing to preserve this music. Kèp it up.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“CD cases were broken on both cds that I purchased”
Helpful Report
Posted 2 years ago
Loddie M
Verified Buyer
“takes to long for processing and shipping?”
Helpful Report
Posted 2 years ago
OLDIES.com is rated 4.7 based on 18,887 reviews
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