OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 17,931 Reviews

91 %

of reviewers recommend OLDIES.com

4.7

Based on 17,931 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 2nd April 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took a long time”

Helpful Report

Posted 9 months ago

Mr. Rossi, You ordered three studio made-on-demand items tagged as requiring 5-7 business days before we could ship them. We promised that your order would deliver between 7/14 and 7/26, and it was delivered to you on 7/18. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 9 months ago

“took forever to actually ship out my items but other then that it was fine”

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Posted 10 months ago

“This was my 1st order from y'all, I've been looking for a site to supply the music I like. I really like the cd. But, the audio is weak. I have to turn the volume way up to hear the last three songs. The initial volume is good, but it loses volume after the first song. It's great what y'all are doing to preserve this music. Kèp it up.”

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Posted 10 months ago

“CD cases were broken on both cds that I purchased”

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Posted 11 months ago

“takes to long for processing and shipping?”

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Posted 11 months ago

“From the date of order (Thursday) I did not get the 5 DVD's until the following Thursday and I paid an extra $4 for Priority Mail. The Post Office is slow but they were not sent to the Post Office until Monday. I Felt they should have been in the mail Friday.”

Helpful Report

Posted 11 months ago

Mr. Meyers, During checkout, we provided you with a delivery estimate of Monday, May 22nd 2023 to Tuesday, May 30th 2023. This estimate was based on the product that you ordered and the method of shipment that you selected. According to USPS, it was delivered to you on May 25th. We are sorry that this did not meet your expectations, but it was indeed within the parameters we quoted you during checkout. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 11 months ago

“Record arrived promptly and well packed. Price was good, but it was NOT “translucent coke bottle colored vinyl” as advertised. Shipping at $8.95 for Medial Mail is on the high side.”

Helpful Report

Posted 11 months ago

Steven, We are sorry that the color variant that you ordered was not as described. Give us a call at 1-800-336-4627 and we'll provide you with return instructions and a prepaid return shipping label. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 11 months ago

“This was a gift and it took a very long time to get there. So far, the item seems great.”

Helpful Report

Posted 11 months ago

Hello, Kristine! According to the original order, the item that you ordered is listed as shipping in 2-4 business days and we stated an estimated delivery date between May 11th and May 23rd. According to USPS, it was delivered on May 15th. We hope that this addresses your concern and that the recipient enjoyed their gift! Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 11 months ago

“Paying $8.99 for shipping, I think it could get to me faster than it did!”

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Posted 11 months ago

“Your slow sending orders”

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Posted 1 year ago

“Very good but extremely slow took 13 days to receive one CD. Product was good as advertised but they need to come up with an expedited shipping option in there order form grandma was slow but she was old hence the nameoldies.com.”

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Posted 1 year ago

“Takes a long time to ship. One CD doesn't play at all.”

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Posted 1 year ago

Mr. Taylor, You ordered a single DVD from us. Please try playing the disc in a DVD player, not a CD player. If you have any questions, or if we can be of assistance, please reach out to us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com

Posted 1 year ago

“DVD was in great condition. Only complaint was the amount of time it took to get it and the lack of communication regarding the tracking.”

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Posted 1 year ago

“I only got three out of a seven DVDs that I ordered. The other four DVDs there should’ve been more than enough of them so that I got that I don’t understand it’s not like it was down to the last one I can understand that.”

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Posted 1 year ago

“Decent prices. Shipping was really slow.”

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Posted 1 year ago

“It Came great but it took a week to ship.”

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Posted 1 year ago

“Cannot blame the Messenger! The latest order was predominantly, vinyl releases. All, except for one, was deemed, Out-of-Stock. Cannot blame Customer Service, but the Inventory, was not updated, prior to point-of-purchase!”

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Posted 1 year ago

“Ordered a james cornor avatar special edition BLUE VYNL and the vynl was not blue,very disappointed but still happy I got it.”

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Posted 1 year ago

“Selection was good, delivery time took to long”

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Posted 1 year ago

“Out of the three CDs that I ordered I only received two. Also I was not notified about not receiving the Buddy Holly CD that I ordered.”

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Posted 1 year ago

OLDIES.com is rated 4.7 based on 17,931 reviews