I am having great difficulty getting any updates regarding my recent order. This was a Christmas present. I have called on multiple occasions, only to be put on perpetual hold. Finally, when I do get a representative, I have been met with the age old answer “you should receive it sometime soon”. This will be my first and last time ordering from this company. I was trying to get this for my son for Christmas. Now, I just hope I get it at all. No communication at all or email updates. I’ve had to call and beg to find out. The order stays is incorrect. This is not very good costumer service. I was generous with 2 stars, as I did receive one of my albums today, and it was fine. So frustrating. I hope my second part will be here within 2021.