Take your business somewhere else! This company has no regard for customer service or communication. I happily ordered four records, gave my card info, and was told they'd ship in 3 to 5 business days. After nothing happened for 10 days while my order status remained "processing" on their site, I finally sent an email to check. At that point, they must have realized something fell through, and finally charged my card, but never bothered to reply and explain. 10 more days pass, and I get nothing. Order status still just says "processing," so I call, and am on hold for 25 minutes before finally giving up and writing another email. They then print a mailing label so they can change my order status to "shipped" that same day (I guess to shut me up) but still never reply. It takes another 7 days to actually send my order out, so that, finally, nearly a full month after placing my order, it arrives in good shape... except that it's only 3 out of 4 records! This was never communicated to me, and I was charged full price, including for the record that didn't arrive. I decide to again call, since the slip in the shipment indicated they didn't charge me for the record that went out of stock in the midst of their screwups, though my bank says otherwise. I finally reached a real person, who proceeded to tell me *I* was wrong, and rudely questioned what I was trying to explain. Finally, she says she'll pass it on to accounting, and here I am a few days later having finally received a refund for the overcharge. Long story short: this was by far the worst online retail experience I've had in a long time. I was trying to give business to a smaller retailer rather than Amazon, and this is the thanks I get: terrible service and zero communication, only delays and overcharges. I should have known to stick to thumbing through old record shops and supporting truly local businesses who care about their customers enough to be helpful and honest with them.