Received a destroyed partial catalog in the mail (not their fault), was looking forward to ordering for Christmas using Premium shipping. I can't look at a computer screen for very long, so I prefer catalogs.
Called their "order" number to order a new catalog, and was told there was NOTHING they could do, and I would just have to wait ANOTHER MONTH for another catalog.
I guess CHRISTMAS SHOPPING IS NOT A PRIORITY WITH THEIR COMPANY.
I called their sales department back and Spoke with a Meghan (Megan?) and explained that I have AGE-RELATED VISUAL ISSUES and cannot read a webpage for more than a couple minutes, thinking SURELY they would be like"Oh, we would be happy to get a catalog right out to you!"
NOPE! Meghan (Megan?) said that since I could not use the website, I would HAVE TO PAY $4.95 FOR A CATALOG!
AGE-BASED DISCRIMINATION AND FAILURE TO ACCOMMODATE A DISABILITY in the operation of their business is NOT the way to operate. MOST OF THEIR CUSTOMERS are OLD, and it seems that they think we deserve second-class treatment!
I'm a rich OLD fart that was prepared to spend $750-$1000 EACH on gifts from oldies.com for all my friends, and they have LITERALLY TOLD ME THAT THEY COULD NOT CARE LESS!
2 years ago
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