I used a $75 gift certificate. When I used it on my order, it appeared to be accepted. However, when I received the order, a receipt was included and it showed that the GC was not accepted. I checked my bank statement and confirmed I was overcharged. When I called to get this error fixed, the service rep had a difficult time understanding what my concerns were. They told me that they would have to take care of my problem later after things on their end slowed down and then call me back to take care of it. Not pleasant. After not hearing back for a week, I called customer service again. I was told the overcharge had been corrected and I should be receiving paperwork by mail. When I asked how I would be getting my money returned, the service rep laughed at me. Terrible customer service. Will not be shopping with you again nor recommending to friends and family.