I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return.
Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.
1 year ago
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