your service is terrible my order sat in your offices warehouse whatever for 6 days i literally had to complain to your site just to get it shipped to fed ex which showed up a day after i did so conspicuously with an email i received from your website telling me how they think ill be happy to know my order has shipped to fed-ex almost a week late i might add with no mention of a refund for costing me my economy shipping time i paid for if i wanted to pay for standard snail mail shipping i would have seeing as how with snail mail standard i would have received my package around the same time anyway i think i should get a refund for the shipping i wont be using your company again. very dissatisfied customer even the cd case it came with was mildly damaged not sure if that was in transit or if it was packaged that way not that it matters im sure your company will not make good on any of it with all the other issues ive had i would not be surprised if it was pre damaged before shipping but whatever.