Customer service sucks, sent the wrong product twice two RMA's, 1st one used my gas to take it to a post office, paid for tape to repackage item to return. Received the 2nd item which ended up being the same item I had just mailed back. Paula - CSR rude & rudely interrupted me repeatedly. Now waiting for the 2nd RMA in the mail to return this one, which I will drop in the mailbox, not doing the extra trouble as nothing was done for me! I can't believe the lack of consideration as you have my money, I received 2 wrong products & bad enough this experience to begin with, but you don't trust your customers & I have to wait for you to get your stuff back before my refund. You have had my money for a while and I have no product!