All but 1 of the vinyl records I ordered descriptions were wrong. When I received them, they were picture disc versions and not the 2 LP vinyl editions that were stated in the descriptions. I called customer service and explained that I would like to return the picture discs for a refund and they stated I needed to pay for return shipping. I explained that the mistake was on their end so they should pay for return shipping. After being on the phone for almost an hour I was told they would email me a prepaid return label. It has been over a week and I still have not received a return label. Yes,..I’m checking my spam folder as well..
I will never do business with this scam of a company again...and you shouldn’t either!
5 years ago
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