I bought an Oliveri comfort toilet for the extra height last year when my house was being renovated. Have only just moved in and found the toilet will not flush away bowel movements. I have to use hot water and baking soda to break up the faeces every time. Flushing first after the movement before using toilet paper doesn’t work either. Extremely disappointed! The toilet wasn’t cheap either! What are my options? Am I entitled to a refund so another brand of toilet can be bought that works. I’m wasting too much water every time I do a bowel movement. A satisfactory response and outcome is required or I will have to approach consumer affairs for assistance.