Oliveri Reviews

3.2 Rating 70 Reviews
47 %
of reviewers recommend Oliveri
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Phone:

08 8348 6444

Email:

sales@oliveri.com.au

Location:

51 Naweena Road, , Regency Park
5010

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Installed 3 Oliveri Naples Toilets in 2020. Unlike the images on their website/brochures, the seats and lid do not cover the porcelain bowl when down (about a 1.5cm gap at the front on each toilet). Customer service at Oliveri advise that this is how the Naples toilet is in their showroom. As a result, the seats are not sturdy and now all rubber spacers/lugs on the underside of the seats are failing (flattened and splitting). Contacted Oliveri to source replacement spacers (since no suitable generic versions exist in plumbing/hardware shops). Oliveri advised that they do not manufacture replacement lugs for their toilet seats (huh?) Their solution - buy 3 new toilet seats. Stay clear of Oliveri Toilets, they are poor quality, mutton dressed up as lamb in my opinion. (We also have issues with the ceramic cistern lids on all 3 toilets, the do not fit properly and constantly move, exposing brown unglazed ceramic).
Oliveri 1 star review on 20th March 2024
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Posted 1 week ago
My toilet keeps clogging up and has almost overflowed. My first thought is that the hole is. Too small. I have just purchased this property and the previous owner had the same problem. I definitely didn’t use too much toilet paper. I don’t know what to do as I’m a bit scared to use it
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Posted 1 month ago
We have three Vienna toilets installed in our new home. They constantly block up. We don’t put any items apart from waste and bamboo loo paper down them soo it has to be a fault in make. Worst loos we have ever had. Would not recommend.
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Posted 4 months ago
We have 3 Vienna comfort toilets installed in our new home. We are very disappointed, as the toilets don’t flush properly. I am unblocking the toilets daily, there is always a blocked toilet. I wish I could of give no stars, they are a waste of money.
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Posted 6 months ago
Purchased a Santorini sink that had a crack in it. They refused to honour the product due to it passing 30 days. Had been safely stored with no damage to the box. There returns department took 20 days to reply which was after numerous attempts to resolve. Very poor quality product and disgusting customer service. Will never purchase from them again.
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Posted 7 months ago
Toilet will not flush solid waste. Incredibly poor design. Unfortunately we have fitted 3 of these toilets in our new house and will need to remove and replace them with something that functions properly. If there is ANYONE in your household over the age of 10 i highly recommend not purchasing these toilet suites.
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Posted 11 months ago
Same issue as other people - very, very poor flushing of solid waste. Avoid at all cost
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Posted 1 year ago
Several people in the Lifestyle Resort where I live have the same problem, (won't flush faeces). As they have passed the Australian Standards test!! the developer isn't taking any responsibility for them. We are thinking of a class action against Oliveri.
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Posted 1 year ago
We purchased 2 Oliveri toilet suites but they won’t flush solid matter! Oliveri will not answer our emails and have not done anything to help us apart from sending a plumber to increase the water flow. That didn’t help either as the toilets are just a very poor design. Extremely disappointed as we purchased many other Oliveri appliances for our home Reno’s.
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Posted 1 year ago
I bought an Oliveri comfort toilet for the extra height last year when my house was being renovated. Have only just moved in and found the toilet will not flush away bowel movements. I have to use hot water and baking soda to break up the faeces every time. Flushing first after the movement before using toilet paper doesn’t work either. Extremely disappointed! The toilet wasn’t cheap either! What are my options? Am I entitled to a refund so another brand of toilet can be bought that works. I’m wasting too much water every time I do a bowel movement. A satisfactory response and outcome is required or I will have to approach consumer affairs for assistance.
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Posted 1 year ago
Toilets look nice, but their flush is beyond useless. I have never used a toilet that requires a flush halfway through wiping just so it doesn’t get clogged - which is 80% of the time. I would never get this type of toilet again.
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Posted 1 year ago
Bought three rimless toilets. They work - however, Very poor flush. Appears poorly engineered as water does not clean the entire rim (in particular front section) and sometimes splashes water onto underside of seat and out of the toilet! As a result the toilet lid and seat become very dirty. I do not have this problem with a rimless toilet by another company. I suspect this is due to the cleanflush patent for their rimless technology, and therefore Oliveri needed to vary the rimless flush design. Sadly it is not an effective solution.
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Posted 1 year ago
Brought two toilets. The flush us terrible! It won't flush my poo down! I have to get the plunger to push it down in hopes it flushes the poo. The worst toilet I have ever owned! Will never buy this brand again and they are not cheap either Do not buy this brand!!
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Posted 1 year ago
Bad product, tap stopped working after 6 months, unhelpful, deflecting customer service, no tech support, rude, unpleasant. Buy their product if you want to feel cheated.
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Posted 2 years ago
Bought a Sonetto sink after risking it due to the fact I messaged and called them for info with no reply Received and installed sink, which is ok but scratches easily and wouldn't buy another one. Ok for the price so far but you get what you pay for. Called customer support again with no reply. Bad for Oliveri
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Posted 2 years ago
Beautiful double sink, love the extras that come with it, i use it as a single sink mostly using the drainer on one side. It looks stylish and the sinks are deep enough to wash pots & pans. I am very happy with this product and would highly recommend it.
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Posted 2 years ago
Toilets are too low. Flush is ineffective - often needs a double flush. They were expensive and after using basic Caroma toilets for 30 years feel very disappointed with our choice.
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Posted 2 years ago
We purchased the Oliveri toilet with the soft closing lid and extra height in the toilet almost six months ago . The toilet flush is terrible , it seems like so much water but disappointingly it can't even flush the paper away , 99% of the time . As for flushing anything more than paper ...... well it is all over the porcelain and you have to flush several times . It's as though the area where the splash meets the water is too narrow . So disappointed !! We are still using the old bathroom toilet , which is easier to keep clean . As I had to used our Oliveri toilet today it has re minded to get in touch with you .
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Posted 2 years ago
Bought first sink Left shop perfect took it home and open box and had a crack across the top. Contacted Australian distributor and wouldn’t do anything about it Blaming transport ,ok I wore that. Bought replacement from same store (gave me a good deal ,still expensive). Had it installed after 10 days put a pot that been simmering on top and left a mark on it. Contact distributor again with photos and was told not to put anything on the sink more than 280c (yes it’s in the fine print) I got the first sink out with the crack and tried to mark it with boiling pots straight off the stove (no marks), heat gun (no mark), soldering iron (full heat15 min) (no mark) Sent email with all the information and photos Not interested. No backup The store sold me the third for cost price Very expensive sink over $2000
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Posted 2 years ago
Unfortunately I have not yet received my order. It has gone missing with TNT. I have a enquiry with TNT to workout what has happened, so at present I would say I am extremely unsatisfied.
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Posted 2 years ago
Oliveri is rated 3.2 based on 70 reviews