My first day with pick up at the Las Vegs Airport with Omni Limo, the Limo Driver could not get the air condition to work, the windows would not roll down, and the back door to put our luggage in would not open. Our luggage was put in with us where we sat. It was not until we were a couple of blocks from our hotel that the driver had the airconditioning working, along with the windows rolling down. That was a very bad experience with a limo company and very poor service on that day. We should have not been charged at all for that ride to our hotel. Our pickup at the hotel was a better experience, concidering everything worked and the driver was very helpful with our luggage and very kind to us.