Worst customer service ever! Ordered Siemens parts that were apparently posted to the wrong address. They lie through their teeth and tell you the part is on the way back. Now the shipment has returned to them but the part still can't be located. So where is it then? Really poor and disappointing service. They don't answer phone calls and when you get through you only speak to someone who can take notes. So you are never able to speak to anyone who is actually dealing with your case. Emails take days to reply. I would give them 0 stars if I could. Stay away from this company, they are just wasting your time and nerves!