How would you rate
"excellent customer service and quick response"
"Excellent customer service and quick response"
"Your website was a joy to use. Your English impeccable. The delivery was early. Well done!"
Thank you Chris for the kind words!
Posted 3 weeks ago
"Awesome service. We are very please the way you handel our order."
"super contact with Chantal efficient , very good service"
"they have a lot of products"
"I can´t receive my package because you say to DHL that they dont give me my packet , and I dont know why , if I paid when I requested."
We are sorry to hear you are having issues with the delivery of your order. We will contact you and DHL and find a solution. Thank you for bringing the issue to our attention.
Posted 1 month ago
"I made a wrong order. When I noticed it, it was easy to fix it through customer service."
"Good comunication from Omnical about status of my order."
"Eenvoudig bestelling plaatsen, snelle reactie op je bestelling en goed aflevering van goederen. Kortom hier kun je prima een bestelling doen."
"Great service, good price and fast deliver. Thanks"
"Fast feedbacks during all order process. good prices and lead time."
"Bestelling is makkelijk gegaan. Reactie was ook vrij vlot. Bestelling heeft langer geduurt dan 14 dagen maar wel eerder dan daarna aangegeven datum."
"delivery took too much time"
Unfortunately we received some conflicting delivery times from the manufacturer for your out of stock item. We ended up delivering at 3 weeks (product on site is showing 2-3 weeks delivery time). We apologize for the inconvenience!
Posted 2 months ago
"The order look long time (more than 6 weeks), wich was acceptable because ist was declared in the order process.
The Shipping costs and the handling fee (in total about 50 Euros) ist too much."
Thank you for sharing your experience Falko and being understanding about the long time it can take for products to be produced and delivered. For smaller orders the shipping and handling can be a good portion of the total costs. We are looking at alternative shipping options for those kind of orders.
Posted 3 months ago
"Our first shipment was lost in the mail system. I called Omnical to explain the situation and they sent another part out in a few days. Excellent customer service!"
"Disponibilité du produit."
is rated 4.47
based on 59