Omnical Reviews

Name: Omnical
Rating: 4.54

4.5 Rating 451 Reviews

90 %

of reviewers recommend Omnical

Company Reviews

Metrics

Info

4.5

Based on 451 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Phone:

+31 70 711 3927

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Anonymous

Anonymous // 01/01/2019

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“The Schneider MG900-SU-PCP cards is not working, nothing hapens when we instal them. Is there a initialaising process that we must do? ea@westcontrol.se”

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Posted 3 weeks ago

Hello Erik, I am sorry to hear that the card is not working. Someone will reach out to you and try to help.

Posted 3 weeks ago

“Excelenet service. thanks. please, we have problem accecing the web page whet i make login”

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Posted 3 weeks ago

We are sorry to hear about the error. We'll reach out to you and see if we can fix this with you. Thank you for the kind words.

Posted 3 weeks ago

“Gpot the product I needed at a good price within the timeframe promised.”

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Posted 3 weeks ago

“Always a pleasure to deal with. Complete transparency with excellent automated communication up to the moment the correct parts land.”

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Posted 1 month ago

Thank you! Always a pleasure to work with you.

Posted 1 month ago

“good attention and immediate response”

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Posted 1 month ago

“I was really impressed in Omnical. The process of buying the products went smoothly with everything being online and easily navigable. They also consistently updated me on the shipping process. Great customer service and highly recommend!”

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Posted 2 months ago

“I couldn't be happier with the way our order was handled. So far your service and delivery time was better than any shipments we've received from European countries in 20 years. We kept being informed on a daily basis as the shipment made it's way to us. We would certainly buy from you again.”

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Posted 2 months ago

“Easy and quick process”

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Posted 3 months ago

“Great pricing and efficient service. I am a repeat customer based in the US, so there is the added complexity of an export/import transaction, but Omnical handles the details smoothly. It's worth the extra week or so in shipping time and even with shipping and customs duty, the prices are better than other options.”

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Posted 3 months ago

“Hope the unit price for WAGO 2000-410 still can valid for next purchase. We still got another batch 25 pcs of 2000-410 wait to load order to Omnical. We will facing shortage 25 pcs on 20.04.2024, and we will load order 25 pcs on the week of 19th Feb 2024. Hope the unit price for WAGO 2000-410 still can valid for this purchase.”

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Posted 4 months ago

“VERY GOOD CUSTOMER SALES AND SERVICE”

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Posted 4 months ago

“Thank you for the supply. I've been waiting for my order since May 2023. Fortunately, I'm expecting the replacement within 1-2 days here with little dearer price. I do understand the Supplier delays. Your service and information are excellent. Regards Dariusz”

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Posted 5 months ago

“Thanks for Omnical stuff for support us every order”

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Posted 5 months ago

“very good service and in time do delivery.”

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Posted 5 months ago

“All problems were resolved with 1 phone call to an employee, occasionally that's much better than just sending email”

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Posted 5 months ago

“I have been doing business with Omnical for years. If they a great job on every single order.”

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Posted 5 months ago

“A lot of professionalism! Congratulations!”

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Posted 6 months ago

“Everything is fine”

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Posted 6 months ago

“I received my order months after originally expected, the delivery date was changed every week and when I requested a cancellation as I found a work-around for my issue due to necessity I wasn't able to cancel. Horrible experience.”

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Posted 6 months ago

Dear Jayson, we looked in to your order history. The order was delayed many times because of production issues with the manufacturer. Unfortunately we cannot influence their production schedules or speed up delivery. What we do is communicate the expected delivery dates to our customers on a weekly basis. When you requested your cancellation the product was already on its way to us. The manufacturer did not let us cancel anymore because the product was made to order and had already been produced. In hindsight we could have pro-actively offered a cancellation earlier so you would have had more options. If you like to discuss the order more, please reach out.

Posted 6 months ago

“good customer service, products, and fast delivery.”

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Posted 7 months ago

Omnical is rated 4.5 based on 451 reviews