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Anonymous
Bought item, tracking never updated until Yodel claimed to have delivered BUT they didn't. I have proof from Yodel that they didn't and yet I cannot get a refund, WHY NOT? If you act on behalf of sellers you too have a responsibility to ensure that the sellers you represent are ethical and provide an honourable service and provide a refund when goods don't arrive THE SELLER STILL INSISTS I HAVE TO FIND A LOST PARCEL - WHY? Yodel have told me it wasn't delivered, they don't know where it is, why can't I get a refund? TOTALLY USELESS
3 years ago
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