“The previous issue I had with my heater not being delivered has been resolved and I received a full refund.
They explained how to complete the no delivery declaration and the process took 2 days.”
“Not only did I like that, I loved them so much for their behavior and care for their customers and for this beautiful gesture that gave me a space to express myself. I don't speak or write in English much and I'm trying to learn the language because it's beautiful, but Google Translate helped me a lot to be fair with you and didn't make me stop. Thank you, with my best regards, appreciation and”
“Not only did it make me happy but I loved them so much for their actions and care for their customers, for the beautiful gesture, giving me the space to express myself and for the beautiful and wonderful products. Thank you so much.”
“I ordered a heater and the courier didn't
notify me of earlier delivery than stated
in order.
I was not home and they just left it on
my doorstep but it had been taken
before I got home.
OnBuy are making it so difficult for me
to get a replacement”
“I was a little worried as this isn’t a website you often hear about and it’s a bit like eBay with individual sellers. The seller had good reviews so I decided to go ahead based on sellers reviews.
I’m very happy that I did and will use this website again”
“3 solar ball lights out of 6 didn't work & 2 solar spotlights didn't work & a set of butterfly solar lights were delivered to a completely wrong address! They offered me £22 refund when it should be £46 then made out I'd got to return myself & get tracking even though the goods didn't work so not my fault I was sending them back & now been sent a label after I complained but no instructions of where to take it or can it be collected etc.. On Buy are trying to close return complaint down even though its not resolved yet! Won't buy again.”
“Excellent product and service !!!
Highly recommend for quivk delivery.
Awesome and unique product experience never had befofe.
I would order it again.
Thank you onbuy.com !!!”
“I recently purchased an iPod from OnBuy, and I couldn’t be happier with the experience! The price was unbeatable, offering the best deal I could find. The item arrived on time, beautifully packaged, and in perfect condition. Their customer care was excellent, making the entire process smooth and hassle-free. I highly recommend OnBuy for anyone looking for great value and exceptional service.”
“I purchased the Hugo Boss HB1513340 Ikon Men’s Watch as a Christmas gift, and I am beyond impressed. First of all, it’s a lovely looking watch—elegant, stylish, and perfect for any occasion. It arrived in excellent condition and was packaged very well, ensuring the product stayed safe during delivery.
Although it hasn’t been used yet since it’s a gift, the watch is in perfect working order, and I couldn’t be happier with its presentation. One of the highlights of this purchase was the super-fast delivery—it arrived much sooner than I expected.
I bought it from the OnBuy! website, and I must say, their service has been excellent. I would absolutely recommend both this beautiful watch and the OnBuy! platform to anyone looking for a hassle-free shopping experience.
A fantastic purchase overall!”
“Very not happy. They said i will get it by one date, but I'm now 5 days later and still haven't got it. And there is no one to talk to, Very disappointed! Dont ever use these stupid people.”
“I have bought from OnBuy.com many times over the last few years and my experiences have always been good whether I have bought internationally or locally from the UK. I bought a rubber mat for our ladder this time (order number: T5T9FKX), Mengjie on OnBuy could not be beaten on price and delivery was fast! I will definitely continue to use OnBuy, I think it is very tough competing with the likes of Amazon and Ebay but OnBuy.com are doing a very good job, I hope they continue to grow and flourish!👍🌟🌟🌟🌟🌟”
“I WAS @ FIRST GLANCE VERY DUBIOUS ABOUT 'ONBUY' BUT AFTER ORDERING WITH THEM & RECEIVING THE PRODUCTS, I REALISED THAT 'ONBUY' IS A GOOD
EFFICIENT COMPANY TO DEAL WITH !!! ( EXCELLENT ) I'M VERY PLEASED !!! THEY ARE GENUINELY A COMPANY WHO YOU CAN DEPEND ON & TRUST !!! & I RECOMMEND THEM 100%.”
“I ordered the sleeping otter and 2 sleep Stitch toys.
I'm very please with my order.The toys are great and delivery was so easy as I asked for them to be delivered at a parcel shop as I was at work.Am very pleased with the service and product .”
“Don’t know where to start! I ordered a tablet for my grandson the wrong arrived i contacted them the said will reduce price if I keep it said lots if messaged saying that I ordered it. Went to the post office to send it back with there postage leaflet that I downloaded now they are making demands about thus that and the other they also says to return will knock £5.00 of the refund whst a joke this company i will never use these again I want to make an official complaint”
“Thought this was a dodgy site at first, i use Gillette blades, came across the site, although theres blades that are cheap, and some reviews are bad, or it says compatible which you have to wary of
I notoced eight blades of gillette, reviews were good, buta that price surely not. Took the chance, ordered.
They arrived, legit, my first shave, was true Gillette.
A week later i noticed eleven blades no way i thought i paid nearly double that price previously in boots. Ordered arrived today. Again legit.
Know where to buy my blades now”
“I’ve used the company before with no problems. However this time I received an obvious fake. I asked for a refund or replacement. They eventually just ignored my messages. Their customer service is abysmal. All I can say is PRAY nothing goes wrong as they will not help. I am currently pursuing a ‘chargeback’ with my payment card. I WILL NEVER BUY FROM THEM AGAIN AND ADVISE YOU TO DO THE SAME. It’s just not worth the hassle.”
