OnBuy.com Reviews

3.9 Rating 1,388 Reviews
72 %
of reviewers recommend OnBuy.com
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How do I get a refund?
Asked by Ann Tribbeck (3 months ago)
Absolute rubbish products and customer service, avoid like the plague
Asked by Alex branch (3 months ago)
I ordered a Masters Golf Mat 5060478160342(EAN)on Monday as a one off purchase. I have had no correspondence from the supplier to say they have received my order or when it is leaving. The money has already been registered on my bank account. Could you please advise when I might receive it? Many Thanks
Asked by Simon Martin (5 months ago)
I ordered 2xPLENTY Kitchen Towel, 6 White Rolls., I have only received 1xPLENTY Kitchen Towel, 6 White Rolls, not the 2x6 I ordered, I have tried to contact you and failed, can you please help.
Asked by Robert Burton (7 months ago)
I bought hydrogen peroxide 20 vols 200ml it came today but i ordered two bottles and unfortunately i bottle was smashed in little pieces so can you send me another bottle please tracking number JJDOOO2219826770343
Asked by Ann Savill (11 months ago)
hi I bought a cordless power jet there was no invoice with order
Asked by Mahendra Mistry (1 year ago)
I have just purchased Sony Headphones wh1000xm3, there is no information about the guarantee. Seller is Shenzhen, how can I find out this information? Concerned!
Asked by Chris (1 year ago)
I have a novadent electric toothbrush purchased 11 march 2023 .it is not charging .How do i return for replacement ?
Asked by Ron Hookway (1 year ago)
I need to speak with Philippa Halliday about returning an item bought from you (i thought)but sent from Electrical Emporium who i cannot connect to no phone number no email no way of asking about returning the item. I have an onbuy login Ferrari73! I have had comms with your own Q&A (Kubra? - ) and it repeats the same instruction each time. My PHONE NUMBER is 07801231722 pls phone me item is order no S6766220 account no C12266 Your ref2 TNY5D2 shipment no RD6720036 order date 2.4.22 I have already spent about 90 minutes trying to connect with them (and OnBuy0
Asked by David Hardman (2 years ago)
I have waiting a week to hear back from you about my returrn how long does it take to get an answer
Asked by Judy Krafft (2 years ago)
I am presently awaiting an order. Order was due July 30th - August 1st. Still have not received my order.
Asked by Eilis Myers (3 years ago)
I've just ordered a garden table ,I put in my bank detailed etc.. I payed, but then it said retry ,and that I hadn't been on there for a while ,I hadn't gone anywhere ! I tried to cancel as I didn't think it was right to 'pay again' ,it wouldn't let me ,am now worried, after reading reviews.
Asked by Jacqueline Mustoe (3 years ago)