“The service was good but if you want to get in touch with on buy you can't there is no email no phone number. I have purchased a few items and everything went smoothly except when I tried to make a large purchase of a 3+2 seater suite the funds were clear for the seller to collect but because there was no seller contact I was left in limbo with no item no way to contact seller and no way to contact on buy. This is a very big concern for me.”
“The previous issue I had with my heater not being delivered has been resolved and I received a full refund.
They explained how to complete the no delivery declaration and the process took 2 days.”
“I purchased the Hugo Boss HB1513340 Ikon Men’s Watch as a Christmas gift, and I am beyond impressed. First of all, it’s a lovely looking watch—elegant, stylish, and perfect for any occasion. It arrived in excellent condition and was packaged very well, ensuring the product stayed safe during delivery.
Although it hasn’t been used yet since it’s a gift, the watch is in perfect working order, and I couldn’t be happier with its presentation. One of the highlights of this purchase was the super-fast delivery—it arrived much sooner than I expected.
I bought it from the OnBuy! website, and I must say, their service has been excellent. I would absolutely recommend both this beautiful watch and the OnBuy! platform to anyone looking for a hassle-free shopping experience.
A fantastic purchase overall!”
“Bought a camera through Onbuy which took 11 days to arrive which is not bad considering it had to come from HK with tracking all the way from the seller. Saw good and not so good reviews but I have to report from my experience that I would buy from Onbuy again with reasonable confidence.”
“Can find very good bargains here at times - better even than Amazon/Ebay at times. Reliable e-commerce platform generally, and if they find a seller listed under their banner that is not performing (eg. seller that has advertised products but unable to fulfill the sale/taken your money but no product has arrived, then they bar them from the platform and refund your money themselves).
Also give cashback as an additional perk! I always check this site as well as Amazon/Ebay etc regularly for products that I am looking to buy.”
“Searching for a table, saw this one and that one but then crossed paths with OnBuy and I found just what I was looking for. Free shipping too which is bonus.”
“Website is very easy to use. Prices are very competitive. Communication is good, quick delivery.
Only downside is you are absolutely bombarded with emails. I don't need several emails a week from a website I once bought one thing from.”
“In all fairness looking at reviews read disappointing, but in a my 6 purchases I had one that took a little longer than I expected but true to there word I was informed and up dated and it turned up in good condition, I am happy with what I have experienced.”
“Had some really nice stuff from this company.... always followed up with an email to make sure product has been delivered etc. Never had a problem with them”
“This was my second order of the fairies for my garden . I loved the first one I received so much. I've dropped a star on this review as the item was clear metal. My first one and the one I ordered before was black and stands out so much more. Apart from that everything was great .”
“Received my product today, excellent service and delivered early, disappointed user instruction not received in English, contacted seller but no reply as yet, thanks for your part, Doug”
“Bought a spare battery for my Nikon camera. The photo didn’t represent the product but I already knew that my battery is discontinued. Very happy with the product, I will buy another when my original packs in.”
“First time experience buying and ordering from OnBuy.com. Great service and product arrived was exactly as it was described. I do wish the delivery arrived earlier but it did state the time of delivery when I ordered it.”
