OnBuy.com Reviews

"Purchased a Sharp microwave oven and paid extra for delivery but didn't get it on time\u06d4 Then when it arrived, it came with burnt enamel in the oven cavity. Furthermore, instead of a secure plate covering electronic components inside the cavity there was a flimsy cardboard type piece, which fell out and electronics can be seen in oven cavity. Sent images with high resolution. Seller didn't respond with solution\u06d4 After waiting 72 hours I was able to contact onbuy customer service who sent automated message that I'll be contacted in 48 hours but no contact made\u06d4 Again I messaged onbuy and silence\u06d4 It has been over a week now and no solution and no email response. Waited and waited and never resolved issue properly because in the very end they expected me to take the bulky heavy item to drop it off for delivery. This is despite the additional fee for delivery, the misdvertising from their side as new, their fault for sending a used item that is hazardous and deliberately tampered with by concealing the cavity with a broken cardboard type thin board and protruding electronics.\r\n\r\nIts left me with the impression that Onbuy is a scam where sellers can scam people via by selling faulty, hazardous and used items as if they were brand new without repercussions and buyers money is stolen without any response or recourse.\r\n\r\nI have decided:\r\n1) never to buy from Onbuy again\r\n2) leave more reviews on line\r\n3) contact Fair Trading Standards"

"Purchased a Sharp microwave oven and paid extra for delivery but didn't get it on time\u06d4 Then when it arrived, it came with burnt enamel in the oven cavity. Furthermore, instead of a secure plate covering electronic components inside the cavity there was a flimsy cardboard type piece, which fell out and electronics can be seen in oven cavity. Sent images with high resolution. Seller didn't respond with solution\u06d4 After waiting 72 hours I was able to contact onbuy customer service who sent automated message that I'll be contacted in 48 hours but no contact made\u06d4 Again I messaged onbuy and silence\u06d4 It has been over a week now and no solution and no email response. Waited and waited and never resolved issue properly because in the very end they expected me to take the bulky heavy item to drop it off for delivery. This is despite the additional fee for delivery, the misdvertising from their side as new, their fault for sending a used item that is hazardous and deliberately tampered with by concealing the cavity with a broken cardboard type thin board and protruding electronics.\r\n\r\nIts left me with the impression that Onbuy is a scam where sellers can scam people via by selling faulty, hazardous and used items as if they were brand new without repercussions and buyers money is stolen without any response or recourse.\r\n\r\nI have decided:\r\n1) never to buy from Onbuy again\r\n2) leave more reviews on line\r\n3) contact Fair Trading Standards"

"On 07\/02\/2023, I placed an order for Ecco sneakers and still have neither sneakers nor money. Scammers. The seller repeatedly had a problem - no one responded, palpable with mockery. The service replied once before the New Year and two months ago that we were returning the money, but nothing was returned. Burn in hell damned crooks to the knees for such dirty scams."

"Terrible customer service. Misrepresentation of goods offered. They advertised a 3 pack for a water filter, supplied only 1 and told me that they only had one- and that the price represented that.\r\n\r\nI sent them a screenshot of the order and confirmation order and demanded they send me the additional two. \r\n\r\nThey replied they had no stock but to send back the original one for a refund - which I did not agree to as I was already using it- they then offered to give me a partial refund which I agreed to- 2\/3 of the price- as 2 out of 3 items were missing. \r\n\r\nNow the response was they could not do that\u2026. So you sell me 3 of something, deliver 1 and don\u2019t want to refund me the money back of the missing items?"

"No refund from them or the seller for fake Nike airforce ones that fell apart after a few months. After contacting On Buy I was told I would get a refund this didn\u2019t happen and no response to email and no way to contact them. I will be contacting trading standards"

"No refund from them or the seller for fake Nike airforce ones that fell apart after a few months. After contacting On Buy I was told I would get a refund this didn\u2019t happen and no response to email and no way to contact them. I will be contacting trading standards"

"Very bad company. It has been over 2 monthe and onbuy won't refund my money even after saying it will take 3\/5 days. Avoid as once they have your money your not getting it back. Please do not order from this company unless you want to lose money"