“Ordered a water butt, paid and waited. Went past the delivery date so I contacted them, their explanation was they lost the tracking, refunded my money but no apology or real explanation and no water butt.”
“Unprofessional!!!
Unprofessional!!!!
As per the information provided during the order process, I was assured a delivery time frame of two free working days. I have order my parcel on 16th today is 27th However, it's concerning that, as of today, my parcel has not yet arrived.
This delay has not only inconvenienced me but has also led me to question the professionalism of your company. I value transparency and timely service, and unfortunately, my recent experience has not met these expectations.VERY DISAPPOINTED!!!”
“If I was a new customer I wouldn’t bother .my first order. Went through and ,I ordered my 2nd a mobile phones. I’ve requested it be returned. No one hearing what I’m saying I’ve been told it’s to be sent by the 18th ,which isn’t happing due to no one’s giving me the information so I’m now stuck with a Phone I can’t use thank for nothing I sure won’t be placing any more. Orders”
“Bought a hairdryer on the 16th July using Klarna pay we are now on the 31st July and still not arrived although payment has been taken from my account, won’t be using this company anymore, hoping it arrives in the next few days it’s a joke why give a timescale if you don’t stick to it should just say arrives when we feel like it!”
“Dear sirs we order inhaler for my ill husband and it has never come and we want to ask for a refund and your website is impossible to cancel or work our order
Number TVNB7K
SORRY BUT WE ARE NOT IMPRESSED
My wife ordered GABRIELE MOLLETT”
“Purchased an electric potato masher.
The item came with an EU 2 PRONG plug.
I thought it was illegal for a company to import electrical items not compatible with the UK. If I had known the item came with an EU plug I definitely would not have purchased.”
“Delivery was efficient however, product was damaged and that's when it became an issue. The online messaging portal used to create a return and an level of communication is practically a non starter - no response, no update 4 days on....”
“Delivery was efficient however, product was damaged and that's when it became an issue. The online messaging portal used to create a return and an level of communication is practically a non starter - no response, no update 4 days on....”
