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OnBuy.com Reviews
3.8
Rating
1,640
Reviews
70
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I placed order recently and received faulty item contacted seller to resolve this issue but seller keep offering me partial refund which I don't and also contacted onbuy customer service to step in to resolve my issue but no luck which made me very disappointed and distressed and never buy anything from onbuy again."
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01/01/2019
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“
Knee cushion very comfortable with the added bonus of a removable, washable cover. Very pleased.
”
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Posted 4 years ago
Anonymous
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“
bought christmas baubles...they arrived as time stated.....fantastic,really glad i bought them.
”
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Posted 4 years ago
Anonymous
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“
It was exactly what it said it ,was ,excellent!!!
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Posted 4 years ago
Anonymous
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“
Very quick delivery and a good product.
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Posted 4 years ago
Keith Dexter
Verified Buyer
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“
Goods as described and promptly delivered
”
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Posted 4 years ago
Kathleen Newby
Verified Buyer
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“
Found service good, delivery quick with in a few days
”
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Posted 4 years ago
Heather Simpson
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“
I like the idea of a challenger to Amazon etc. and something more local.
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Happy BUT DELIVERY TAKES TO LONG
”
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Posted 4 years ago
Gaz Leach
Verified Buyer
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“
Ordering was easy and goods came on tjme and as shown. A very good experience
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,640
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