“I've bought a few useful products from OnBuy. They offer good prices and they deliver within days which is hard to beat. When I want something new like kitchenware I take a look at what OnBuy has to offer, and I've bought several good pieces from them.”
“I do not recommend! I have been waiting for my printer for 4 weeks and I do not know if they will even send it to me. If you pay, they do not care about you! Any other store is better than them. I have already lost my patience and a lot of nerves! Avoid from afar!!!!!”
“It's a good site to get deals on a variety of goods. I bought a chair from there that only cost around £100 that has heat and vibrations while being comfortable. It usually cost around £150+ so that was nice. It also arrived on time and in general was a nice place to buy from.”
“It's a very good website.
Very competitive prices. Good quality products. Very fast delivery. I'm very happy with them.
I've bought there more than once and will continue.
Highly recommended.”
“Very easy to order on and gives plenty info on order and also dispatch and arriving times all on time very highly recommended this site for ordering with confidence and piece of mind”
“First time buying form them, never again.
Description misleading tried to return for a refund just fobbed off and now having to charge back via bank. DO NOT USE THESE PEOPLE.”
“Bought a play pen very very cheap compared to other website thought it will be OK it's FANTASTIC strong but lightweight EVERYTHING you need iv been a childminder and support visitor in the past this is a great product I bought my daughter
1 ty onebuy 5☆☆☆☆☆”
“I totally don't recommend this platform for sellers. They sent me relentless emails asking me to pay and start selling. After I paid, they came up with a new set of requirements for which I tried to send verifiable information. They suddenly informed me that they could not verify me. I asked for a refund, but they refused to issue it. I posted a review on trustpilot, someone from Onbuy responded in a responsible manner depicting that they were sorry and that someone would contact me. Instead, they contacted trust pilot to flag my review!”
“Ordered a Fitbit through OnBuy and the item was faulty. Through the website I was able to contact the seller, Extreme Mobile Ltd, whose customer service was second to none. I have been sent a replacement and they dealt with the issue very promptly. I've ordered items from OnBuy in the past and have been happy with my purchases and prompt delivery.”
“The service was good but if you want to get in touch with on buy you can't there is no email no phone number. I have purchased a few items and everything went smoothly except when I tried to make a large purchase of a 3+2 seater suite the funds were clear for the seller to collect but because there was no seller contact I was left in limbo with no item no way to contact seller and no way to contact on buy. This is a very big concern for me.”
“First time I’ve ordered a product from OnBuy, the product turned up wrong, when I messaged to say the products was wrong, I got a message back to say it wasn’t even though I sent a photo. Customer Services is terrible wouldn’t buy from this company again! Be careful”
“Beautiful fridge, I am so happy, the boys carried it to the kitchen, unpacked it and took the rubbish away, for which I am very grateful. We checked if everything was in order. Top quality product. I highly recommend it.”
