I ordered pair of converse trainers that did not arrive. Having pursued this, 2 pairs arrived. Very pleased with them so kept both. Naturally charged for both, but credit card statement showed 3 charges. I messaged the seller initially in early October and further messages to them covered all details and photo of 3 payments. Seller simply ignoring ongoing messages. Complained to OnBuy who say the seller is ignoring their request for an explanation. Will pursue but never buy from OnBuy again.
1 year ago
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